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Jobbcoachning - ett sätt att arbeta. En studie om hur externa jobbcoacher upplever sin arbetsroll

Salic, Valentina LU and Cifliku, Eleonora LU (2015) SOPA63 20141
School of Social Work
Abstract
The purpose of this study was to examine how external job-coaches consider themselves to perform their entrusted tasks from both the Employment Service's requirements and the jobseekers' needs and expectations. The empirical material consisted of seven semi-structured interviews with job-coaches from different private companies in southern Sweden. Based on the interviews we were able to find common ground in the responses we received from the job-coaches. These were grouped into three categories, which were: the role at work, the discretion also referring to freedom of action and the opportunities at work. Based on the results we could see that the job-coaches had a dual role considering the fact that they had regulations to follow during... (More)
The purpose of this study was to examine how external job-coaches consider themselves to perform their entrusted tasks from both the Employment Service's requirements and the jobseekers' needs and expectations. The empirical material consisted of seven semi-structured interviews with job-coaches from different private companies in southern Sweden. Based on the interviews we were able to find common ground in the responses we received from the job-coaches. These were grouped into three categories, which were: the role at work, the discretion also referring to freedom of action and the opportunities at work. Based on the results we could see that the job-coaches had a dual role considering the fact that they had regulations to follow during the same time they had to fulfil the participant’s needs and wishes. Even if the job-coaches do not work as an authority they still had the organizations rules and boundaries to follow. They still experienced that they had a broad freedom of action and discretion to work with. The time frame was one of the boundaries that made the work as a job-coach harder. The job-coaches still felt that they had the opportunity to shape their work so that it would be better fitted for the participants. We chose the following theories: street-level bureaucracy, empowerment and tacit knowledge to lift the main principles of the work as a job-coach by the results we got from the coaches. Also the insecurity of the work and the dependency of participants considering it a profession controlled based on need. The interest for our study aroused because we wanted to get a deeper understanding of what job-coaching actually is all about and how you perceive it from a job-coach perspective. (Less)
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author
Salic, Valentina LU and Cifliku, Eleonora LU
supervisor
organization
course
SOPA63 20141
year
type
M2 - Bachelor Degree
subject
keywords
Job-coach, work role, participants, empowerment, street-level bureaucracy, discretion, freedom of action.
language
Swedish
id
5159264
date added to LUP
2015-03-23 09:37:48
date last changed
2015-03-23 09:37:48
@misc{5159264,
  abstract     = {The purpose of this study was to examine how external job-coaches consider themselves to perform their entrusted tasks from both the Employment Service's requirements and the jobseekers' needs and expectations. The empirical material consisted of seven semi-structured interviews with job-coaches from different private companies in southern Sweden. Based on the interviews we were able to find common ground in the responses we received from the job-coaches. These were grouped into three categories, which were: the role at work, the discretion also referring to freedom of action and the opportunities at work. Based on the results we could see that the job-coaches had a dual role considering the fact that they had regulations to follow during the same time they had to fulfil the participant’s needs and wishes. Even if the job-coaches do not work as an authority they still had the organizations rules and boundaries to follow. They still experienced that they had a broad freedom of action and discretion to work with. The time frame was one of the boundaries that made the work as a job-coach harder. The job-coaches still felt that they had the opportunity to shape their work so that it would be better fitted for the participants. We chose the following theories: street-level bureaucracy, empowerment and tacit knowledge to lift the main principles of the work as a job-coach by the results we got from the coaches. Also the insecurity of the work and the dependency of participants considering it a profession controlled based on need. The interest for our study aroused because we wanted to get a deeper understanding of what job-coaching actually is all about and how you perceive it from a job-coach perspective.},
  author       = {Salic, Valentina and Cifliku, Eleonora},
  keyword      = {Job-coach,work role,participants,empowerment,street-level bureaucracy,discretion,freedom of action.},
  language     = {swe},
  note         = {Student Paper},
  title        = {Jobbcoachning - ett sätt att arbeta. En studie om hur externa jobbcoacher upplever sin arbetsroll},
  year         = {2015},
}