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Management Systems of Tomorrow - Gaining the organizations support

Fröström, Alexander LU and Jacobsson, Philip LU (2015) MTT820 20142
Engineering Logistics
Abstract
Management systems need to be able to stay viable in a changing environment and not become
counterproductive because the surroundings have changed. The purpose of this study is to create a
concept that can act as a foundation for future management systems. This concept should try to help
close the gap between how the management systems are intended to be used, versus how they are
actually used in reality. It should provide organizations with the mindset necessary for designing,
improving or implementing their management system.
This project aims to answer the following questions:

How can a successful management system be defined?

What aspects need to influence a management system so that it will become alive and rooted in the... (More)
Management systems need to be able to stay viable in a changing environment and not become
counterproductive because the surroundings have changed. The purpose of this study is to create a
concept that can act as a foundation for future management systems. This concept should try to help
close the gap between how the management systems are intended to be used, versus how they are
actually used in reality. It should provide organizations with the mindset necessary for designing,
improving or implementing their management system.
This project aims to answer the following questions:

How can a successful management system be defined?

What aspects need to influence a management system so that it will become alive and rooted in the entire organization?

The project uses an inductive approach, following the following methodology: Step 1 of the project
was to create a theoretical framework based on previous research. Step 2 was to collect qualitative
data through interviews. Step 3 was to analyze the data and compare it to the theoretical
framework. Step 4 was to create and finalize the concept.

The findings of this project suggest that a successful management system is a simple system with
clear structures and routines for both managers and employees. The system should be available,
inspiring and supporting so that both managers and employees feel secure and comfortable when
performing their daily work. By making managers and employees feel involved and able to perform
to their fullest capabilities, it will increase the chances for the system to be truly rooted and alive in
an organization, which will bring value to both the organization and its stakeholders. Based on this
the authors suggest the following definition for a successful management system:
“A management system should aim to provide value to the end customer by creating a systematic
way of managing all of an organizations processes. It should help the organization understand its
employees in order to create a corporate culture that embraces change projects and enables it to
utilize their employees to their fullest capabilities”
A proposal for further studies is to investigate if it would be beneficial to integrate suppliers into an
organizations management system and if so how this integration could look. It would also be
beneficial to examine if the general structure of management systems will look differently depending
on which industry sector the organization operates in. (Less)
Please use this url to cite or link to this publication:
author
Fröström, Alexander LU and Jacobsson, Philip LU
supervisor
organization
course
MTT820 20142
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Management systems, Business Management Systems, Quality management, International standards, Business excellence models
report number
5794
language
English
id
7357411
date added to LUP
2015-09-18 14:02:13
date last changed
2015-09-18 14:02:13
@misc{7357411,
  abstract     = {Management systems need to be able to stay viable in a changing environment and not become
counterproductive because the surroundings have changed. The purpose of this study is to create a
concept that can act as a foundation for future management systems. This concept should try to help
close the gap between how the management systems are intended to be used, versus how they are
actually used in reality. It should provide organizations with the mindset necessary for designing,
improving or implementing their management system.
This project aims to answer the following questions:

How can a successful management system be defined?

What aspects need to influence a management system so that it will become alive and rooted in the entire organization?

The project uses an inductive approach, following the following methodology: Step 1 of the project
was to create a theoretical framework based on previous research. Step 2 was to collect qualitative
data through interviews. Step 3 was to analyze the data and compare it to the theoretical
framework. Step 4 was to create and finalize the concept.

The findings of this project suggest that a successful management system is a simple system with
clear structures and routines for both managers and employees. The system should be available,
inspiring and supporting so that both managers and employees feel secure and comfortable when
performing their daily work. By making managers and employees feel involved and able to perform
to their fullest capabilities, it will increase the chances for the system to be truly rooted and alive in
an organization, which will bring value to both the organization and its stakeholders. Based on this
the authors suggest the following definition for a successful management system:
“A management system should aim to provide value to the end customer by creating a systematic
way of managing all of an organizations processes. It should help the organization understand its
employees in order to create a corporate culture that embraces change projects and enables it to
utilize their employees to their fullest capabilities”
A proposal for further studies is to investigate if it would be beneficial to integrate suppliers into an
organizations management system and if so how this integration could look. It would also be
beneficial to examine if the general structure of management systems will look differently depending
on which industry sector the organization operates in.},
  author       = {Fröström, Alexander and Jacobsson, Philip},
  keyword      = {Management systems,Business Management Systems,Quality management,International standards,Business excellence models},
  language     = {eng},
  note         = {Student Paper},
  title        = {Management Systems of Tomorrow - Gaining the organizations support},
  year         = {2015},
}