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Lean som arbetsmetod i socialtjänsten : En studie av socialsekreterares erfarenheter

Ionescu Naporojna, Sandra LU and Veres, Linda LU (2015) SOPA63 20151
School of Social Work
Abstract
The purpose of this thesis has been to investigate and analyze swedish social worker’s experiences of working according to Lean as a work-method. This study was executed in two departments within the social services in southern Sweden. In the municipality in which the study was performed, Lean has been active as a work-method within the public sector for a few years. To better reflect the experiences of social worker’s within the two departments, a semi-structured qualitative method has been used. To achieve a well-represented selection amongst the social workers within the two departments, six social workers has been chosen to participate in this study. They are both newly employed social workers with little experience working with Lean... (More)
The purpose of this thesis has been to investigate and analyze swedish social worker’s experiences of working according to Lean as a work-method. This study was executed in two departments within the social services in southern Sweden. In the municipality in which the study was performed, Lean has been active as a work-method within the public sector for a few years. To better reflect the experiences of social worker’s within the two departments, a semi-structured qualitative method has been used. To achieve a well-represented selection amongst the social workers within the two departments, six social workers has been chosen to participate in this study. They are both newly employed social workers with little experience working with Lean but also include social workers that has been working with Lean since it got implemented.

All of the results collected from our six interviews, point to positive effects after implementing Lean into the two departments. According to the interviews, these positive effects can be found within these social worker’s every day work-assignments. The main result of this study has resulted in the finding that if an adjustment of Lean as a concept is made within the public sector such as the social services, the social workers has been found as content with working by Lean as a work-method. The interviewed social workers has expressed that with the help of an adjusted Lean-version, they have found an increased level of efficiency in their work, but also better focus on their clients, due to an elaborated standardized working-method. (Less)
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author
Ionescu Naporojna, Sandra LU and Veres, Linda LU
supervisor
organization
course
SOPA63 20151
year
type
M2 - Bachelor Degree
subject
keywords
public sector, organizational theory, new institutionalism, Lean, Human Resource, isomorphism
language
Swedish
id
7357968
date added to LUP
2015-06-17 09:10:22
date last changed
2015-06-18 14:04:28
@misc{7357968,
  abstract     = {The purpose of this thesis has been to investigate and analyze swedish social worker’s experiences of working according to Lean as a work-method. This study was executed in two departments within the social services in southern Sweden. In the municipality in which the study was performed, Lean has been active as a work-method within the public sector for a few years. To better reflect the experiences of social worker’s within the two departments, a semi-structured qualitative method has been used. To achieve a well-represented selection amongst the social workers within the two departments, six social workers has been chosen to participate in this study. They are both newly employed social workers with little experience working with Lean but also include social workers that has been working with Lean since it got implemented.

All of the results collected from our six interviews, point to positive effects after implementing Lean into the two departments. According to the interviews, these positive effects can be found within these social worker’s every day work-assignments. The main result of this study has resulted in the finding that if an adjustment of Lean as a concept is made within the public sector such as the social services, the social workers has been found as content with working by Lean as a work-method. The interviewed social workers has expressed that with the help of an adjusted Lean-version, they have found an increased level of efficiency in their work, but also better focus on their clients, due to an elaborated standardized working-method.},
  author       = {Ionescu Naporojna, Sandra and Veres, Linda},
  keyword      = {public sector,organizational theory,new institutionalism,Lean,Human Resource,isomorphism},
  language     = {swe},
  note         = {Student Paper},
  title        = {Lean som arbetsmetod i socialtjänsten : En studie av socialsekreterares erfarenheter},
  year         = {2015},
}