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Implementation of a Business Intelligence System: a Case Study

Petersson, Eskil LU and Holm, Johan (2016) In LU-CS-EX 2016-27 EDA920 20161
Department of Computer Science
Abstract
As data becomes more accessible and an increasing number of organizations seek to monitor their business activities, the need for reliable Business Intelligence (BI) solutions arises. This thesis is centered around a small/ medium-sized company that provides e-learning solutions. A new BI system is requested with the main purpose of providing an overview of data used for licensing. In addition, the user activity among customers is of interest as a measure of customer satisfaction. The thesis applies theories of Data Warehousing and data analysis to the aforementioned case. Different tools suitable for an implementation are compared and evaluated. Thereafter a prototype using the chosen tool is developed and applied to enterprise data. A... (More)
As data becomes more accessible and an increasing number of organizations seek to monitor their business activities, the need for reliable Business Intelligence (BI) solutions arises. This thesis is centered around a small/ medium-sized company that provides e-learning solutions. A new BI system is requested with the main purpose of providing an overview of data used for licensing. In addition, the user activity among customers is of interest as a measure of customer satisfaction. The thesis applies theories of Data Warehousing and data analysis to the aforementioned case. Different tools suitable for an implementation are compared and evaluated. Thereafter a prototype using the chosen tool is developed and applied to enterprise data. A Bus Architecture implemented on a relational database is deemed to be an appropriate design for this type of project. The quality of the prototype is evaluated through its usability and ability to meet business requirements. (Less)
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author
Petersson, Eskil LU and Holm, Johan
supervisor
organization
course
EDA920 20161
year
type
H3 - Professional qualifications (4 Years - )
subject
keywords
Data Warehousing, Business Intelligence, ETL
publication/series
LU-CS-EX 2016-27
report number
LU-CS-EX 2016-27
ISSN
1650-2884
language
English
id
8888150
date added to LUP
2016-08-16 15:56:46
date last changed
2016-08-16 15:56:46
@misc{8888150,
  abstract     = {As data becomes more accessible and an increasing number of organizations seek to monitor their business activities, the need for reliable Business Intelligence (BI) solutions arises. This thesis is centered around a small/ medium-sized company that provides e-learning solutions. A new BI system is requested with the main purpose of providing an overview of data used for licensing. In addition, the user activity among customers is of interest as a measure of customer satisfaction. The thesis applies theories of Data Warehousing and data analysis to the aforementioned case. Different tools suitable for an implementation are compared and evaluated. Thereafter a prototype using the chosen tool is developed and applied to enterprise data. A Bus Architecture implemented on a relational database is deemed to be an appropriate design for this type of project. The quality of the prototype is evaluated through its usability and ability to meet business requirements.},
  author       = {Petersson, Eskil and Holm, Johan},
  issn         = {1650-2884},
  keyword      = {Data Warehousing,Business Intelligence,ETL},
  language     = {eng},
  note         = {Student Paper},
  series       = {LU-CS-EX 2016-27},
  title        = {Implementation of a Business Intelligence System: a Case Study},
  year         = {2016},
}