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How to Achieve Lean by Creating Communication Flow and Keep the Capabilities from Lean Startup

Berglind, Kristoffer LU (2016) MMTM01 20161
Production and Materials Engineering
Abstract
Lean principles are spreading from the manufacturing industry to public sectors and the service industry. Many attempts at implementing lean have failed. The aim of this thesis is to find methods to implement lean in the service industry. Analysis of the correlation between principles in lean production proved that it can be hard to implement lean principles one by one to achieve a lean company. Also, the company's culture is examined as a factor that can inhibit lean principles. Reviewing experiments of implementing lean tools at Telavox, it was apparent that some fundamental principles, named meta principles, were needed to implement lean. A model, with two parts, was created based on what was learned from the experiments. The first is a... (More)
Lean principles are spreading from the manufacturing industry to public sectors and the service industry. Many attempts at implementing lean have failed. The aim of this thesis is to find methods to implement lean in the service industry. Analysis of the correlation between principles in lean production proved that it can be hard to implement lean principles one by one to achieve a lean company. Also, the company's culture is examined as a factor that can inhibit lean principles. Reviewing experiments of implementing lean tools at Telavox, it was apparent that some fundamental principles, named meta principles, were needed to implement lean. A model, with two parts, was created based on what was learned from the experiments. The first is a division named the sandbox which functions by achieving or maintaining the capabilities of a
startup company to achieve a higher degree of internal disruptive innovation. The other is a communication tool called communication flow kanban which is designed to support lean principles. It is stated that if a company uses the communication tool to make decisions and as a framework for communication, the company will be more lean. The communication flow kanban also reduces wastes and fosters a higher degree of incremental innovation. (Less)
Please use this url to cite or link to this publication:
author
Berglind, Kristoffer LU
supervisor
organization
course
MMTM01 20161
year
type
H2 - Master's Degree (Two Years)
subject
report number
CODEN:LUTMDN/(TMMV-5289)/1-154/2016
language
English
id
8898662
date added to LUP
2017-01-11 09:52:05
date last changed
2017-03-06 13:30:15
@misc{8898662,
  abstract     = {Lean principles are spreading from the manufacturing industry to public sectors and the service industry. Many attempts at implementing lean have failed. The aim of this thesis is to find methods to implement lean in the service industry. Analysis of the correlation between principles in lean production proved that it can be hard to implement lean principles one by one to achieve a lean company. Also, the company's culture is examined as a factor that can inhibit lean principles. Reviewing experiments of implementing lean tools at Telavox, it was apparent that some fundamental principles, named meta principles, were needed to implement lean. A model, with two parts, was created based on what was learned from the experiments. The first is a division named the sandbox which functions by achieving or maintaining the capabilities of a
startup company to achieve a higher degree of internal disruptive innovation. The other is a communication tool called communication flow kanban which is designed to support lean principles. It is stated that if a company uses the communication tool to make decisions and as a framework for communication, the company will be more lean. The communication flow kanban also reduces wastes and fosters a higher degree of incremental innovation.},
  author       = {Berglind, Kristoffer},
  language     = {eng},
  note         = {Student Paper},
  title        = {How to Achieve Lean by Creating Communication Flow and Keep the Capabilities from Lean Startup},
  year         = {2016},
}