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How to improve inter-organizational learning from safety investigations?

Roskam, Adriaan LU (2016) FLMU06 20162
Division of Risk Management and Societal Safety
Abstract
The aim of this thesis is to identify characteristics on how safety facilitators can improve inter-organizational learning from safety investigations. The study is a response to the fact that the Dutch Safety Board questions the learning effects of its accident investigation reports, despite that these are freely accessible on the website, which assumes that other organizations can use and learn from these reports. Within the maritime sector, the sole release of information does not seem to enhance learning that leads to lower accident rates.

In the first chapter, results of a literature review are presented. These show that this domain is largely unexplored and therefore this research will add to the academic literature. However, the... (More)
The aim of this thesis is to identify characteristics on how safety facilitators can improve inter-organizational learning from safety investigations. The study is a response to the fact that the Dutch Safety Board questions the learning effects of its accident investigation reports, despite that these are freely accessible on the website, which assumes that other organizations can use and learn from these reports. Within the maritime sector, the sole release of information does not seem to enhance learning that leads to lower accident rates.

In the first chapter, results of a literature review are presented. These show that this domain is largely unexplored and therefore this research will add to the academic literature. However, the thesis also has practical implications as it identifies incentives. In the second chapter, the method is brought to light. In order to expose inter-organizational learning incentives, semi-structured interviews were conducted with eight employees within seven different maritime companies in the Netherlands. This aimed to reveal possibilities to disseminate safety investigation information to organizations not involved in an accident such that it enhances learning.

In the central section the thesis provides facilitators possible incentives to adopt in their communication of their safety investigations so as to lower the threshold concerning or enhance inter-organizational learning with the purpose of improving safety. Here, the thesis draws on academic sources and the previous literature review to reflect these incentives.

In the conclusion chapter, the thesis argues that the results are applicable for facilitating information in the maritime sector, and could probably also be used in other transportation domains. The main results in the thesis suggest that:
- The dissemination of information in the form of written reports should be continued.
- The reports should include an abstract and context, and preferably be bilingual, brief and positively formulated.
- The necessity of anonymity and to stimulate safety is to be supported.
- Safety investigations should concentrate on why things normally go wright. Therefore, the facilitator/investigator should conduct participative observation and frequently visit organizations to discuss safety (items). (Less)
Please use this url to cite or link to this publication:
author
Roskam, Adriaan LU
supervisor
organization
course
FLMU06 20162
year
type
H1 - Master's Degree (One Year)
subject
keywords
FLMU06
language
English
id
8924233
date added to LUP
2017-11-13 20:29:07
date last changed
2017-11-13 20:29:07
@misc{8924233,
  abstract     = {The aim of this thesis is to identify characteristics on how safety facilitators can improve inter-organizational learning from safety investigations. The study is a response to the fact that the Dutch Safety Board questions the learning effects of its accident investigation reports, despite that these are freely accessible on the website, which assumes that other organizations can use and learn from these reports. Within the maritime sector, the sole release of information does not seem to enhance learning that leads to lower accident rates. 

In the first chapter, results of a literature review are presented. These show that this domain is largely unexplored and therefore this research will add to the academic literature. However, the thesis also has practical implications as it identifies incentives. In the second chapter, the method is brought to light. In order to expose inter-organizational learning incentives, semi-structured interviews were conducted with eight employees within seven different maritime companies in the Netherlands. This aimed to reveal possibilities to disseminate safety investigation information to organizations not involved in an accident such that it enhances learning. 

In the central section the thesis provides facilitators possible incentives to adopt in their communication of their safety investigations so as to lower the threshold concerning or enhance inter-organizational learning with the purpose of improving safety. Here, the thesis draws on academic sources and the previous literature review to reflect these incentives. 

In the conclusion chapter, the thesis argues that the results are applicable for facilitating information in the maritime sector, and could probably also be used in other transportation domains. The main results in the thesis suggest that:
- The dissemination of information in the form of written reports should be continued. 
- The reports should include an abstract and context, and preferably be bilingual, brief and positively formulated. 
- The necessity of anonymity and to stimulate safety is to be supported. 
- Safety investigations should concentrate on why things normally go wright. Therefore, the facilitator/investigator should conduct participative observation and frequently visit organizations to discuss safety (items).},
  author       = {Roskam, Adriaan},
  keyword      = {FLMU06},
  language     = {eng},
  note         = {Student Paper},
  title        = {How to improve inter-organizational learning from safety investigations?},
  year         = {2016},
}