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Konsultens roll - En kvalitativ studie om chefers syn på konsulter inom socialtjänsten

Rosengren, Susanne LU and Vadsten, Malin LU (2017) SOPA63 20171
School of Social Work
Abstract
The aim of this qualitative study is to investigate social services managers' expectations and experiences of social services consultants. This study focuses on managers for children and young people in social services. The method used in the survey was semistructured interviews with six managers, who has had at least one consultant in their working group. To analyze our results, we have used Robert K Merton's role-set theory. Hiring a consultant is not a first choice, our findings show us that managers primarily hire consultants when they can not find any regular employees. The majority of managers describe that the consulting business is opposed to genuine social work. It is expensive to hire a consultant and the managers would also... (More)
The aim of this qualitative study is to investigate social services managers' expectations and experiences of social services consultants. This study focuses on managers for children and young people in social services. The method used in the survey was semistructured interviews with six managers, who has had at least one consultant in their working group. To analyze our results, we have used Robert K Merton's role-set theory. Hiring a consultant is not a first choice, our findings show us that managers primarily hire consultants when they can not find any regular employees. The majority of managers describe that the consulting business is opposed to genuine social work. It is expensive to hire a consultant and the managers would also rather have a united and strong working group. Our study shows that managers have high expectations of the consultant's work performance, more so than the other staff. They also expect them to be able to keep a distance to the other employees and work mostly on their own. Hiring a consultant comes with the risk that the consultant does not meet the manager's expectations. (Less)
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author
Rosengren, Susanne LU and Vadsten, Malin LU
supervisor
organization
course
SOPA63 20171
year
type
M2 - Bachelor Degree
subject
keywords
social work, social service Consultants, social services managers, expectations, consultant roles
language
Swedish
id
8924683
date added to LUP
2017-09-05 13:35:03
date last changed
2017-09-05 13:35:03
@misc{8924683,
  abstract     = {The aim of this qualitative study is to investigate social services managers' expectations and experiences of social services consultants. This study focuses on managers for children and young people in social services. The method used in the survey was semistructured interviews with six managers, who has had at least one consultant in their working group. To analyze our results, we have used Robert K Merton's role-set theory. Hiring a consultant is not a first choice, our findings show us that managers primarily hire consultants when they can not find any regular employees. The majority of managers describe that the consulting business is opposed to genuine social work. It is expensive to hire a consultant and the managers would also rather have a united and strong working group. Our study shows that managers have high expectations of the consultant's work performance, more so than the other staff. They also expect them to be able to keep a distance to the other employees and work mostly on their own. Hiring a consultant comes with the risk that the consultant does not meet the manager's expectations.},
  author       = {Rosengren, Susanne and Vadsten, Malin},
  keyword      = {social work,social service Consultants,social services managers,expectations,consultant roles},
  language     = {swe},
  note         = {Student Paper},
  title        = {Konsultens roll - En kvalitativ studie om chefers syn på konsulter inom socialtjänsten},
  year         = {2017},
}