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Vad förväntas av ledare? En studie av hur medarbetares och chefers uppfattning förhåller sig till varandra.

Forsman Semb, Ebba LU and Fridvad, Lidija LU (2020) PSYK11 20192
Department of Psychology
Abstract
The purpose of this thesis was to identify the manager’s and employees’ perception of leadership, and how they compare to each other. The thesis applied a quantitative research approach where a survey based on a semantic differential scale was used. Fortyfive people participated, employees from four different teams and their respective manager. The result showed that employees expected leadership behaviour that mainly was clear, understanding and delegating responsibility. The managers perceived that employees expected leadership behaviours such as understanding, driven, delegating responsibility and requested others to solve problems. The study indicated both similarities and differences between managers and employees perceptions about... (More)
The purpose of this thesis was to identify the manager’s and employees’ perception of leadership, and how they compare to each other. The thesis applied a quantitative research approach where a survey based on a semantic differential scale was used. Fortyfive people participated, employees from four different teams and their respective manager. The result showed that employees expected leadership behaviour that mainly was clear, understanding and delegating responsibility. The managers perceived that employees expected leadership behaviours such as understanding, driven, delegating responsibility and requested others to solve problems. The study indicated both similarities and differences between managers and employees perceptions about expectations. The result showed significant differences regarding four of the questions. Furthermore, the findings showed that managers and their employees shared the same perception in many questions. One conclusion was that the leadership behaviours both parties generally shared perceptions about were relationship oriented. The behaviours that the parties had different perceptions about were the task oriented. Another conclusion was that expectations of leaders were different for different teams and situations and that managers have to adapt to this. (Less)
Abstract (Swedish)
Syftet med uppsatsen var att identifiera förväntningar på ledarskap samt skapa en bild av hur chefer och medarbetares uppfattning förhåller sig till varandra. Metoden som användes var en kvantitativ forskningsmetod där en undersökningen utformades efter semantisk differentialskala. Deltagarna var 45 anställda från fyra olika team. En chef från varje team och cirka lika många deltagare från respektive team. Resultatet visade att medarbetarna förväntade sig ledarskapsbeteende som främst var tydlig, förstående och delegerade ansvar. Cheferna uppfattade att medarbetarna förväntade sig ledarskapsbeteenden som förstående, driven, delegerade ansvar och uppmanade berörda till problemlösning. Undersökningen tydde på både likheter och skillnader... (More)
Syftet med uppsatsen var att identifiera förväntningar på ledarskap samt skapa en bild av hur chefer och medarbetares uppfattning förhåller sig till varandra. Metoden som användes var en kvantitativ forskningsmetod där en undersökningen utformades efter semantisk differentialskala. Deltagarna var 45 anställda från fyra olika team. En chef från varje team och cirka lika många deltagare från respektive team. Resultatet visade att medarbetarna förväntade sig ledarskapsbeteende som främst var tydlig, förstående och delegerade ansvar. Cheferna uppfattade att medarbetarna förväntade sig ledarskapsbeteenden som förstående, driven, delegerade ansvar och uppmanade berörda till problemlösning. Undersökningen tydde på både likheter och skillnader mellan chefer och medarbetares uppfattning kring förväntningar. Resultatet visade på signifikant skillnad gällande fyra av frågorna. Vidare fanns även många frågor där chef och dennes medarbetare delade samma uppfattning. En slutsats var att de ledarskapsbeteenden som båda parter generellt sett delade uppfattning kring var relationsorienterade och de som parterna hade olika uppfattning kring var uppgiftsorienterade. Ytterligare en slutsats var att förväntningar på ledare var olika för olika team och situationer och att chefer måste anpassa sig efter detta. (Less)
Please use this url to cite or link to this publication:
author
Forsman Semb, Ebba LU and Fridvad, Lidija LU
supervisor
organization
course
PSYK11 20192
year
type
M2 - Bachelor Degree
subject
keywords
leadership, employees, expectations, leadership behaviour, semantic differential
language
Swedish
id
9002026
date added to LUP
2020-01-21 10:48:10
date last changed
2020-01-21 10:48:10
@misc{9002026,
  abstract     = {{The purpose of this thesis was to identify the manager’s and employees’ perception of leadership, and how they compare to each other. The thesis applied a quantitative research approach where a survey based on a semantic differential scale was used. Fortyfive people participated, employees from four different teams and their respective manager. The result showed that employees expected leadership behaviour that mainly was clear, understanding and delegating responsibility. The managers perceived that employees expected leadership behaviours such as understanding, driven, delegating responsibility and requested others to solve problems. The study indicated both similarities and differences between managers and employees perceptions about expectations. The result showed significant differences regarding four of the questions. Furthermore, the findings showed that managers and their employees shared the same perception in many questions. One conclusion was that the leadership behaviours both parties generally shared perceptions about were relationship oriented. The behaviours that the parties had different perceptions about were the task oriented. Another conclusion was that expectations of leaders were different for different teams and situations and that managers have to adapt to this.}},
  author       = {{Forsman Semb, Ebba and Fridvad, Lidija}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Vad förväntas av ledare? En studie av hur medarbetares och chefers uppfattning förhåller sig till varandra.}},
  year         = {{2020}},
}