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Lögner och socialt arbete: Socialsekreterares förhållningssätt till lögner i det dagliga arbetet med klienter

Rönnberg Mitchell, Jennifer LU (2022) SOAM21 20211
School of Social Work
Abstract
The ability to distinguish between truthful and deceptive statements has been argued to be essential for social workers. Because of their profession, they have to manage clients’ lies on a daily basis. If they cannot distinguish between these, it can lead to serious long-term consequences for clients and others. The purpose of this study was therefore to investigate social workers' beliefs and attitudes towards client deception. Six qualitative interviews were conducted with social workers from different parts of Sweden with experience within social service. The study found that according to social workers, clients lie to them because the client are afraid of the social services and/ or because they feel ashamed. The social workers view... (More)
The ability to distinguish between truthful and deceptive statements has been argued to be essential for social workers. Because of their profession, they have to manage clients’ lies on a daily basis. If they cannot distinguish between these, it can lead to serious long-term consequences for clients and others. The purpose of this study was therefore to investigate social workers' beliefs and attitudes towards client deception. Six qualitative interviews were conducted with social workers from different parts of Sweden with experience within social service. The study found that according to social workers, clients lie to them because the client are afraid of the social services and/ or because they feel ashamed. The social workers view was that clients do not want to aggravate the situation and, in an attempt to protect themselves from invasion of privacy, they hide all or part of the information. Further results indicated that nervous behaviors and ignorance was referred to as possible indicators of deception. However, they alleged that clients in meetings are generally nervous because the stakes are high; which can be misinterpreted as deception.
By analyzing the data in relation to Goffman’s dramaturgical theory and Foucault’s power theory the study also revealed that both social workers and the client are mutually dependent on each other for the maintenance of their roles, stage and play. And the relationship is characterized by power, orders and support, which makes it extremely complex. We will learn that where power exists, so does resistance. (Less)
Please use this url to cite or link to this publication:
author
Rönnberg Mitchell, Jennifer LU
supervisor
organization
course
SOAM21 20211
year
type
H2 - Master's Degree (Two Years)
subject
keywords
social work, clients, social service, deception, deception detection, lies.
language
Swedish
id
9072897
date added to LUP
2022-02-04 10:23:52
date last changed
2022-02-04 10:23:52
@misc{9072897,
  abstract     = {{The ability to distinguish between truthful and deceptive statements has been argued to be essential for social workers. Because of their profession, they have to manage clients’ lies on a daily basis. If they cannot distinguish between these, it can lead to serious long-term consequences for clients and others. The purpose of this study was therefore to investigate social workers' beliefs and attitudes towards client deception. Six qualitative interviews were conducted with social workers from different parts of Sweden with experience within social service. The study found that according to social workers, clients lie to them because the client are afraid of the social services and/ or because they feel ashamed. The social workers view was that clients do not want to aggravate the situation and, in an attempt to protect themselves from invasion of privacy, they hide all or part of the information. Further results indicated that nervous behaviors and ignorance was referred to as possible indicators of deception. However, they alleged that clients in meetings are generally nervous because the stakes are high; which can be misinterpreted as deception.
By analyzing the data in relation to Goffman’s dramaturgical theory and Foucault’s power theory the study also revealed that both social workers and the client are mutually dependent on each other for the maintenance of their roles, stage and play. And the relationship is characterized by power, orders and support, which makes it extremely complex. We will learn that where power exists, so does resistance.}},
  author       = {{Rönnberg Mitchell, Jennifer}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Lögner och socialt arbete: Socialsekreterares förhållningssätt till lögner i det dagliga arbetet med klienter}},
  year         = {{2022}},
}