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Mötet mellan handläggaren och organisationen - En studie av Försäkringskassans styrning i handläggningsprocessen

Rossheim, Pernilla LU (2022) SOPA63 20211
School of Social Work
Abstract
This thesis is a document study and has a qualitative content analysis.The purpose of this thesis has been to examine the steering within the Swedish Social Insurance Agency. It has been achieved by looking at the organizations policy document.The concepts of professionalism and organizational professionalism has been the theoretical starting point. The policy documents within the Swedish Social Insurance Agency's shows tendencies of a clear bureaucracy and control, while at the same time giving room for professional competence, however, it is primarily limited to complex and unique matters.
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author
Rossheim, Pernilla LU
supervisor
organization
course
SOPA63 20211
year
type
M2 - Bachelor Degree
subject
keywords
governing, Swedish Social Insurance Agency, organizational policy, professionalism, policy documents, bureaucracy, control, styrning, kontroll, FK, Försäkringskassan, byråkrati, policydokument
language
Swedish
id
9075896
date added to LUP
2022-02-24 16:32:28
date last changed
2022-02-24 16:32:31
@misc{9075896,
  abstract     = {{This thesis is a document study and has a qualitative content analysis.The purpose of this thesis has been to examine the steering within the Swedish Social Insurance Agency. It has been achieved by looking at the organizations policy document.The concepts of professionalism and organizational professionalism has been the theoretical starting point. The policy documents within the Swedish Social Insurance Agency's shows tendencies of a clear bureaucracy and control, while at the same time giving room for professional competence, however, it is primarily limited to complex and unique matters.}},
  author       = {{Rossheim, Pernilla}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Mötet mellan handläggaren och organisationen - En studie av Försäkringskassans styrning i handläggningsprocessen}},
  year         = {{2022}},
}