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Socialt stöd från första linjens chefer till socialsekreterare

Joumaa, Sadeer LU (2023) SOAM21 20222
School of Social Work
Abstract
The unsustainable work environment of social workers in Swedish social services has been highlighted frequently through various reports. According to various reports, first-line managers in social services seem to play an important role in how to approach an unsustainable work environment. The aim of this study was to analyze how first-line managers in Swedish child social services reflect on social support to their social workers and also how social support can function as a tool to prevent a poor working environment. The empirical material was gathered from seven qualitative interviews with first-line managers in Swedish social services and analyzed with Goffman's dramaturgical theory and Scheff's theory of social bonds. The main... (More)
The unsustainable work environment of social workers in Swedish social services has been highlighted frequently through various reports. According to various reports, first-line managers in social services seem to play an important role in how to approach an unsustainable work environment. The aim of this study was to analyze how first-line managers in Swedish child social services reflect on social support to their social workers and also how social support can function as a tool to prevent a poor working environment. The empirical material was gathered from seven qualitative interviews with first-line managers in Swedish social services and analyzed with Goffman's dramaturgical theory and Scheff's theory of social bonds. The main conclusions were that social support is a multifaceted phenomenon that demands a flexible approach from the first-line managers when social support is given to social workers. Social support, with its different aspects, was deemed effective to aid social workers in their work although it has its boundaries. Furthermore, when social support is deemed insufficient, first-line managers tend to care for the organization rather than focus on individual needs. First-line managers should maintain balanced levels of closeness and distance to their social workers to be able to achieve a good and effective application of social support. (Less)
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author
Joumaa, Sadeer LU
supervisor
organization
alternative title
Social support from first line managers to child social service workers
course
SOAM21 20222
year
type
H2 - Master's Degree (Two Years)
subject
keywords
social support, first line managers, social services, work environment
language
Swedish
id
9107491
date added to LUP
2023-01-18 08:49:15
date last changed
2023-01-18 08:49:15
@misc{9107491,
  abstract     = {{The unsustainable work environment of social workers in Swedish social services has been highlighted frequently through various reports. According to various reports, first-line managers in social services seem to play an important role in how to approach an unsustainable work environment. The aim of this study was to analyze how first-line managers in Swedish child social services reflect on social support to their social workers and also how social support can function as a tool to prevent a poor working environment. The empirical material was gathered from seven qualitative interviews with first-line managers in Swedish social services and analyzed with Goffman's dramaturgical theory and Scheff's theory of social bonds. The main conclusions were that social support is a multifaceted phenomenon that demands a flexible approach from the first-line managers when social support is given to social workers. Social support, with its different aspects, was deemed effective to aid social workers in their work although it has its boundaries. Furthermore, when social support is deemed insufficient, first-line managers tend to care for the organization rather than focus on individual needs. First-line managers should maintain balanced levels of closeness and distance to their social workers to be able to achieve a good and effective application of social support.}},
  author       = {{Joumaa, Sadeer}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Socialt stöd från första linjens chefer till socialsekreterare}},
  year         = {{2023}},
}