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Relationsskapande i skyddsutrustning - Kuratorers erfarenheter från Covid-19

Lindvall, Nathalie LU (2023) SOAM21 20231
School of Social Work
Abstract
The Covid-19 pandemic had a global effect on both the world as well as Swedish healthcare. For example, new guidelines for wearing protective equipment were required. However, the protective equipment created several barriers to communication. The purpose of this thesis is to understand healthcare counselors’ views on and experience of establishing relationships and how Covid-19, as well as how the increased usage of protective equipment, has affected the establishment of relationships with patients. The thesis draws on Dewane’s theory of ”Use of Self” and Howe’s ”Relationship-based thinking” as a theoretical framework to analyze the results. Eight qualitative interviews with healthcare counselors who had previous experience working in... (More)
The Covid-19 pandemic had a global effect on both the world as well as Swedish healthcare. For example, new guidelines for wearing protective equipment were required. However, the protective equipment created several barriers to communication. The purpose of this thesis is to understand healthcare counselors’ views on and experience of establishing relationships and how Covid-19, as well as how the increased usage of protective equipment, has affected the establishment of relationships with patients. The thesis draws on Dewane’s theory of ”Use of Self” and Howe’s ”Relationship-based thinking” as a theoretical framework to analyze the results. Eight qualitative interviews with healthcare counselors who had previous experience working in protective equipment have been used as empirical material. The interviews were semi-structured and contacted in spring 2023. This thesis has concluded that healthcare counselors view themselves individually as a tool and, therefore, use this tool as further strategies when establishing relationships. In the context of the Covid-19 pandemic, various compensation strategies were developed, e.g. verbalized interpretations, due to the lack of visual expressions because of the protective equipment being used. These compensation strategies were proven to be efficient when masks were used but not sufficient enough when using, e.g. face shields. (Less)
Please use this url to cite or link to this publication:
author
Lindvall, Nathalie LU
supervisor
organization
course
SOAM21 20231
year
type
H2 - Master's Degree (Two Years)
subject
keywords
establishing relationships, healthcare counselor, protective equipment, compensation strategies, Covid-19, healthcare
language
Swedish
id
9124577
date added to LUP
2023-06-13 16:52:59
date last changed
2023-06-13 16:52:59
@misc{9124577,
  abstract     = {{The Covid-19 pandemic had a global effect on both the world as well as Swedish healthcare. For example, new guidelines for wearing protective equipment were required. However, the protective equipment created several barriers to communication. The purpose of this thesis is to understand healthcare counselors’ views on and experience of establishing relationships and how Covid-19, as well as how the increased usage of protective equipment, has affected the establishment of relationships with patients. The thesis draws on Dewane’s theory of ”Use of Self” and Howe’s ”Relationship-based thinking” as a theoretical framework to analyze the results. Eight qualitative interviews with healthcare counselors who had previous experience working in protective equipment have been used as empirical material. The interviews were semi-structured and contacted in spring 2023. This thesis has concluded that healthcare counselors view themselves individually as a tool and, therefore, use this tool as further strategies when establishing relationships. In the context of the Covid-19 pandemic, various compensation strategies were developed, e.g. verbalized interpretations, due to the lack of visual expressions because of the protective equipment being used. These compensation strategies were proven to be efficient when masks were used but not sufficient enough when using, e.g. face shields.}},
  author       = {{Lindvall, Nathalie}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Relationsskapande i skyddsutrustning - Kuratorers erfarenheter från Covid-19}},
  year         = {{2023}},
}