Skip to main content

LUP Student Papers

LUND UNIVERSITY LIBRARIES

Arbetslivets persona non grata? - En fallstudie av offentligt anställdas tillit till HR

Fridqvist, Lovisa LU and Järås, Klara (2024) SOCK20 20232
Department of Sociology
Abstract
This study aims to explore the conditions and challenges faced by centralized HR departments in the public sector in establishing trust among employees within their organizations. Employing a qualitative methodology, the research takes the form of a case study utilizing a semi-structured interview approach. The study adopts an abductive approach with a hermeneutic perspective. Five employees from a municipal administration within the public sector were interviewed, including three employees at different hierarchical levels and two from the HR department. The results of the interview study reveal variations in employees' trust toward HR and their tasks based on their level of presence within the organization. Overall, trust in the HR... (More)
This study aims to explore the conditions and challenges faced by centralized HR departments in the public sector in establishing trust among employees within their organizations. Employing a qualitative methodology, the research takes the form of a case study utilizing a semi-structured interview approach. The study adopts an abductive approach with a hermeneutic perspective. Five employees from a municipal administration within the public sector were interviewed, including three employees at different hierarchical levels and two from the HR department. The results of the interview study reveal variations in employees' trust toward HR and their tasks based on their level of presence within the organization. Overall, trust in the HR department among the interviewed employees is either positive or neutral. A common theme among all interviewees emphasizes the significance of HR presence for trust-building. The lack of HR department presence contributes to negative stereotypes, impacting trust adversely. (Less)
Please use this url to cite or link to this publication:
author
Fridqvist, Lovisa LU and Järås, Klara
supervisor
organization
course
SOCK20 20232
year
type
M2 - Bachelor Degree
subject
keywords
Offentlig sektor, Centralisering, Tillit, Organisatorisk tillit, Strategisk HR
language
Swedish
id
9146083
date added to LUP
2024-01-19 13:52:41
date last changed
2024-01-19 13:52:41
@misc{9146083,
  abstract     = {{This study aims to explore the conditions and challenges faced by centralized HR departments in the public sector in establishing trust among employees within their organizations. Employing a qualitative methodology, the research takes the form of a case study utilizing a semi-structured interview approach. The study adopts an abductive approach with a hermeneutic perspective. Five employees from a municipal administration within the public sector were interviewed, including three employees at different hierarchical levels and two from the HR department. The results of the interview study reveal variations in employees' trust toward HR and their tasks based on their level of presence within the organization. Overall, trust in the HR department among the interviewed employees is either positive or neutral. A common theme among all interviewees emphasizes the significance of HR presence for trust-building. The lack of HR department presence contributes to negative stereotypes, impacting trust adversely.}},
  author       = {{Fridqvist, Lovisa and Järås, Klara}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Arbetslivets persona non grata? - En fallstudie av offentligt anställdas tillit till HR}},
  year         = {{2024}},
}