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Increasing Governance Capacity and Governance Legitimacy. A Case Study of the Lithuanian Crisis Management System.

Bukauskaite, Marija LU (2024) VBRM15 20231
Division of Risk Management and Societal Safety
Abstract
In 2022, the Government of Lithuania approved the new Crisis Management and Civil Safety law to
establish the National Crisis Management Centre (NCMC). This thesis was written during the initial
phase of the NCMC creation process. The purpose of this thesis is to analyse the Lithuanian
governance capacity and legitimacy within the emergency and crisis management (CM) system and
investigate the focus areas for more efficient CM performance. The primary data for this case study
was collected through 12 semi-structured interviews. Three main theories are used in this
thesis: complexity theory, governance capacity and governance legitimacy.

Some of the key findings of this thesis are: Governance capacity: In daily and crisis... (More)
In 2022, the Government of Lithuania approved the new Crisis Management and Civil Safety law to
establish the National Crisis Management Centre (NCMC). This thesis was written during the initial
phase of the NCMC creation process. The purpose of this thesis is to analyse the Lithuanian
governance capacity and legitimacy within the emergency and crisis management (CM) system and
investigate the focus areas for more efficient CM performance. The primary data for this case study
was collected through 12 semi-structured interviews. Three main theories are used in this
thesis: complexity theory, governance capacity and governance legitimacy.

Some of the key findings of this thesis are: Governance capacity: In daily and crisis communication,
top-down communication and decision-making processes are used. The analytical capacity needs to
be improved in the Lithuanian CM system. Governance legitimacy: Overall, the general public and
public employees trust the CM system. However, the interviewees have high hopes for what the
centre must achieve, and the public tends to be critical towards politicians and decisions made.
Factors that can increase governance capacity are the encouragement of informal
networks and encouragement of bottom-up communication, collaboration, and involvement of the
tactical level in the decision-making process. Factors that can help maintain and possibly increase
governance legitimacy are honesty, transparency, consistency, and openness. All the listed factors
should be considered with complexity in mind. The NCMC has to decide on how and who should be
included in the different processes in the way they can manage them. (Less)
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author
Bukauskaite, Marija LU
supervisor
organization
course
VBRM15 20231
year
type
H2 - Master's Degree (Two Years)
subject
language
English
id
9150180
date added to LUP
2024-03-29 07:35:39
date last changed
2024-03-29 07:35:39
@misc{9150180,
  abstract     = {{In 2022, the Government of Lithuania approved the new Crisis Management and Civil Safety law to
establish the National Crisis Management Centre (NCMC). This thesis was written during the initial
phase of the NCMC creation process. The purpose of this thesis is to analyse the Lithuanian
governance capacity and legitimacy within the emergency and crisis management (CM) system and
investigate the focus areas for more efficient CM performance. The primary data for this case study
was collected through 12 semi-structured interviews. Three main theories are used in this
thesis: complexity theory, governance capacity and governance legitimacy.

Some of the key findings of this thesis are: Governance capacity: In daily and crisis communication,
top-down communication and decision-making processes are used. The analytical capacity needs to
be improved in the Lithuanian CM system. Governance legitimacy: Overall, the general public and
public employees trust the CM system. However, the interviewees have high hopes for what the
centre must achieve, and the public tends to be critical towards politicians and decisions made.
Factors that can increase governance capacity are the encouragement of informal
networks and encouragement of bottom-up communication, collaboration, and involvement of the
tactical level in the decision-making process. Factors that can help maintain and possibly increase
governance legitimacy are honesty, transparency, consistency, and openness. All the listed factors
should be considered with complexity in mind. The NCMC has to decide on how and who should be
included in the different processes in the way they can manage them.}},
  author       = {{Bukauskaite, Marija}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Increasing Governance Capacity and Governance Legitimacy. A Case Study of the Lithuanian Crisis Management System.}},
  year         = {{2024}},
}