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The Faceplate Guide - designing and implementing a digital tool for locksmiths

Hasslöf, Emil LU (2024) MAML15 20232
Ergonomics and Aerosol Technology
Abstract
This thesis describes the development process of a digital tool that can be used by
locksmiths to quickly and easily find the right components for repairing and
replacing electronic locking mechanisms. The tool took the form of a mobile
application and was developed in collaboration with Robust Ellåsning AB in
Malmö, Sweden.
The report describes an iterative, human-centered design process, from data
collection and requirement specification, through several iterations of prototype
development and usability testing, to a discussion of the project’s methodology and
results. The Double Diamond-model is used as a framework for the development
work and for the structure of the report.
The company’s initial requirements for the tool’s... (More)
This thesis describes the development process of a digital tool that can be used by
locksmiths to quickly and easily find the right components for repairing and
replacing electronic locking mechanisms. The tool took the form of a mobile
application and was developed in collaboration with Robust Ellåsning AB in
Malmö, Sweden.
The report describes an iterative, human-centered design process, from data
collection and requirement specification, through several iterations of prototype
development and usability testing, to a discussion of the project’s methodology and
results. The Double Diamond-model is used as a framework for the development
work and for the structure of the report.
The company’s initial requirements for the tool’s functionality were verified and
supplemented through surveys of users and their work situations. Different solutions
were explored in the form of prototypes, which were then used as a basis for
usability testing.
The prototypes were built with paper and pen, with the design tool Figma, and
finally with the help of React Native, a framework for cross-platform app
development.
The problem was also investigated from the company’s perspective, as they are also
users of the service who will need to update and expand the app’s content.
The report concludes with a critical discussion of the project’s methodology and
results. Usability testing proved to be the most valuable method, both for verifying
existing functionality and for generating new ideas and alternative solutions.
Usability testing of the final prototype yielded positive feedback, but it remains to
be seen how the final product will be perceived by locksmiths around the country. (Less)
Please use this url to cite or link to this publication:
author
Hasslöf, Emil LU
supervisor
organization
course
MAML15 20232
year
type
M2 - Bachelor Degree
subject
keywords
Design process, Double Diamond, Human-centered design, Usability, Mobile application development
language
English
id
9150582
date added to LUP
2024-04-09 11:17:48
date last changed
2024-04-09 11:17:58
@misc{9150582,
  abstract     = {{This thesis describes the development process of a digital tool that can be used by
locksmiths to quickly and easily find the right components for repairing and
replacing electronic locking mechanisms. The tool took the form of a mobile
application and was developed in collaboration with Robust Ellåsning AB in
Malmö, Sweden.
The report describes an iterative, human-centered design process, from data
collection and requirement specification, through several iterations of prototype
development and usability testing, to a discussion of the project’s methodology and
results. The Double Diamond-model is used as a framework for the development
work and for the structure of the report.
The company’s initial requirements for the tool’s functionality were verified and
supplemented through surveys of users and their work situations. Different solutions
were explored in the form of prototypes, which were then used as a basis for
usability testing.
The prototypes were built with paper and pen, with the design tool Figma, and
finally with the help of React Native, a framework for cross-platform app
development.
The problem was also investigated from the company’s perspective, as they are also
users of the service who will need to update and expand the app’s content.
The report concludes with a critical discussion of the project’s methodology and
results. Usability testing proved to be the most valuable method, both for verifying
existing functionality and for generating new ideas and alternative solutions.
Usability testing of the final prototype yielded positive feedback, but it remains to
be seen how the final product will be perceived by locksmiths around the country.}},
  author       = {{Hasslöf, Emil}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{The Faceplate Guide - designing and implementing a digital tool for locksmiths}},
  year         = {{2024}},
}