The Faceplate Guide - designing and implementing a digital tool for locksmiths
(2024) MAML15 20232Ergonomics and Aerosol Technology
- Abstract
- This thesis describes the development process of a digital tool that can be used by
locksmiths to quickly and easily find the right components for repairing and
replacing electronic locking mechanisms. The tool took the form of a mobile
application and was developed in collaboration with Robust Ellåsning AB in
Malmö, Sweden.
The report describes an iterative, human-centered design process, from data
collection and requirement specification, through several iterations of prototype
development and usability testing, to a discussion of the project’s methodology and
results. The Double Diamond-model is used as a framework for the development
work and for the structure of the report.
The company’s initial requirements for the tool’s... (More) - This thesis describes the development process of a digital tool that can be used by
locksmiths to quickly and easily find the right components for repairing and
replacing electronic locking mechanisms. The tool took the form of a mobile
application and was developed in collaboration with Robust Ellåsning AB in
Malmö, Sweden.
The report describes an iterative, human-centered design process, from data
collection and requirement specification, through several iterations of prototype
development and usability testing, to a discussion of the project’s methodology and
results. The Double Diamond-model is used as a framework for the development
work and for the structure of the report.
The company’s initial requirements for the tool’s functionality were verified and
supplemented through surveys of users and their work situations. Different solutions
were explored in the form of prototypes, which were then used as a basis for
usability testing.
The prototypes were built with paper and pen, with the design tool Figma, and
finally with the help of React Native, a framework for cross-platform app
development.
The problem was also investigated from the company’s perspective, as they are also
users of the service who will need to update and expand the app’s content.
The report concludes with a critical discussion of the project’s methodology and
results. Usability testing proved to be the most valuable method, both for verifying
existing functionality and for generating new ideas and alternative solutions.
Usability testing of the final prototype yielded positive feedback, but it remains to
be seen how the final product will be perceived by locksmiths around the country. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9150582
- author
- Hasslöf, Emil LU
- supervisor
- organization
- course
- MAML15 20232
- year
- 2024
- type
- M2 - Bachelor Degree
- subject
- keywords
- Design process, Double Diamond, Human-centered design, Usability, Mobile application development
- language
- English
- id
- 9150582
- date added to LUP
- 2024-04-09 11:17:48
- date last changed
- 2024-04-09 11:17:58
@misc{9150582, abstract = {{This thesis describes the development process of a digital tool that can be used by locksmiths to quickly and easily find the right components for repairing and replacing electronic locking mechanisms. The tool took the form of a mobile application and was developed in collaboration with Robust Ellåsning AB in Malmö, Sweden. The report describes an iterative, human-centered design process, from data collection and requirement specification, through several iterations of prototype development and usability testing, to a discussion of the project’s methodology and results. The Double Diamond-model is used as a framework for the development work and for the structure of the report. The company’s initial requirements for the tool’s functionality were verified and supplemented through surveys of users and their work situations. Different solutions were explored in the form of prototypes, which were then used as a basis for usability testing. The prototypes were built with paper and pen, with the design tool Figma, and finally with the help of React Native, a framework for cross-platform app development. The problem was also investigated from the company’s perspective, as they are also users of the service who will need to update and expand the app’s content. The report concludes with a critical discussion of the project’s methodology and results. Usability testing proved to be the most valuable method, both for verifying existing functionality and for generating new ideas and alternative solutions. Usability testing of the final prototype yielded positive feedback, but it remains to be seen how the final product will be perceived by locksmiths around the country.}}, author = {{Hasslöf, Emil}}, language = {{eng}}, note = {{Student Paper}}, title = {{The Faceplate Guide - designing and implementing a digital tool for locksmiths}}, year = {{2024}}, }