Examining E-banking Use in Yemen: A Quantitative Study from the Perspective of the Unified Theory of Acceptance and Use of Technology 2
(2024) SYSK16 20241Department of Informatics
- Abstract
- This thesis uses a quantitative method to explore the factors that influence the use of electronic banking (e-banking) in Yemen, considering the role of socioeconomic conditions and technological accessibility. By using an adapted Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model, the study examines how performance expectancy, effort expectancy, social influence, facilitating conditions, habit, and trust impact e-banking use among Yemeni people. The research reveals that while performance expectancy, effort expectancy, and facilitating conditions significantly influence e-banking use, the role of habit seems insignificant. The additional construct trust showed mixed results, which suggests that its influence is moderated... (More)
- This thesis uses a quantitative method to explore the factors that influence the use of electronic banking (e-banking) in Yemen, considering the role of socioeconomic conditions and technological accessibility. By using an adapted Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model, the study examines how performance expectancy, effort expectancy, social influence, facilitating conditions, habit, and trust impact e-banking use among Yemeni people. The research reveals that while performance expectancy, effort expectancy, and facilitating conditions significantly influence e-banking use, the role of habit seems insignificant. The additional construct trust showed mixed results, which suggests that its influence is moderated by infrastructural and socio-economic factors. The study also highlights a digital divide, where differences in e-banking use are influenced by differences in internet access, technological availability, and digital skills. This research contributes to understanding the complex dynamics of e-banking in the Yemeni context and offers insights into strategic approaches to improve digital financial inclusion in Yemen. The findings emphasize the necessity for improving technological infrastructure and tailoring e-banking services for varying levels of digital skills and access. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9152404
- author
- Nordin, Joseph LU and Soysüren, Baransel LU
- supervisor
- organization
- course
- SYSK16 20241
- year
- 2024
- type
- M2 - Bachelor Degree
- subject
- language
- English
- id
- 9152404
- date added to LUP
- 2024-05-22 10:05:38
- date last changed
- 2024-05-22 10:05:38
@misc{9152404, abstract = {{This thesis uses a quantitative method to explore the factors that influence the use of electronic banking (e-banking) in Yemen, considering the role of socioeconomic conditions and technological accessibility. By using an adapted Unified Theory of Acceptance and Use of Technology 2 (UTAUT2) model, the study examines how performance expectancy, effort expectancy, social influence, facilitating conditions, habit, and trust impact e-banking use among Yemeni people. The research reveals that while performance expectancy, effort expectancy, and facilitating conditions significantly influence e-banking use, the role of habit seems insignificant. The additional construct trust showed mixed results, which suggests that its influence is moderated by infrastructural and socio-economic factors. The study also highlights a digital divide, where differences in e-banking use are influenced by differences in internet access, technological availability, and digital skills. This research contributes to understanding the complex dynamics of e-banking in the Yemeni context and offers insights into strategic approaches to improve digital financial inclusion in Yemen. The findings emphasize the necessity for improving technological infrastructure and tailoring e-banking services for varying levels of digital skills and access.}}, author = {{Nordin, Joseph and Soysüren, Baransel}}, language = {{eng}}, note = {{Student Paper}}, title = {{Examining E-banking Use in Yemen: A Quantitative Study from the Perspective of the Unified Theory of Acceptance and Use of Technology 2}}, year = {{2024}}, }