Vad säger ungdomarna? Ungdomars upplevelse av samtalskontakt på Ungdomsmottagningarna i Skåne: en enkätstudie
(2024) PTPN06 20241Department of Psychology
- Abstract (Swedish)
- Syftet med studien var att undersöka ungdomars upplevelse av samtalskontakt med
kurator på Ungdomsmottagningarna (UM) i Skåne. Deltagarna var ungdomar 12-23 år.
Undersökningen gjordes genom sammanställning och analys av enkätsvar som samlats in av
verksamheten genom intervjuformuläret UngDOK som använts av samtliga kuratorer i UM
Skåne under perioden januari 2023 till februari 2024. Studiens ansats var kvalitativ och induktiv, vilket innebär att erfarenhet och upplevelse stod i fokus. Materialet analyserades med hjälp av Reflexiv tematisk analys. Fem teman och tre underteman identifierades. Resultatet visade att centralt för ungdomarnas erfarenhet var att få sätta ord på viktiga upplevelser och att bli lyssnad på och förstådd, att ha... (More) - Syftet med studien var att undersöka ungdomars upplevelse av samtalskontakt med
kurator på Ungdomsmottagningarna (UM) i Skåne. Deltagarna var ungdomar 12-23 år.
Undersökningen gjordes genom sammanställning och analys av enkätsvar som samlats in av
verksamheten genom intervjuformuläret UngDOK som använts av samtliga kuratorer i UM
Skåne under perioden januari 2023 till februari 2024. Studiens ansats var kvalitativ och induktiv, vilket innebär att erfarenhet och upplevelse stod i fokus. Materialet analyserades med hjälp av Reflexiv tematisk analys. Fem teman och tre underteman identifierades. Resultatet visade att centralt för ungdomarnas erfarenhet var att få sätta ord på viktiga upplevelser och att bli lyssnad på och förstådd, att ha utvecklat ökad förståelse för sig själv och att ha tillägnat sig nya förmågor att hantera sina upplevelser och sin livssituation. Andra erfarenheter ungdomarna lyfte fram som betydelsefulla var att ha fått hjälp vidare till annan vård eller hjälpinsats samt positiva respektive negativa upplevelser av tillgänglighet till besökstider. Flera av resultaten stöds av tidigare kvalitativa metaanalysers forskningsresultat om vad klienter uppgett som hjälpsamt i psykoterapi och kuratorsrådgivning. UM Skåne har
nu avvecklat UngDOK och vi anser det viktigt att hitta nya instrument för att fortsätta ta reda på ungdomarnas upplevelser och erfarenheter av UM och använda dem i utveckling av verksamheten. För att öka förutsättningarna för både positiv och negativ återkoppling bör utvärdering kunna ske konfidentiellt och inkludera de som avbrutit kontakt. (Less) - Abstract
- The objective of this study was to explore the experiences of youth in their
interactions with counsellors at Youth Clinics (Ungdomsmottagningarna, UM) in Skåne,
Sweden. Participants were adolescents aged 12 to 23 years. The investigation was conducted through the compilation and analysis of survey responses collected by the clinics using the interview form UngDOK, employed by all counsellors at UM Skåne from January 2023 to February 2024. The study adopted a qualitative and inductive approach, focusing on personal experiences and perceptions. The data were analysed using Reflexive Thematic Analysis, resulting in the identification of five themes and three sub-themes. The findings indicated that central to the youths' experiences was the... (More) - The objective of this study was to explore the experiences of youth in their
interactions with counsellors at Youth Clinics (Ungdomsmottagningarna, UM) in Skåne,
Sweden. Participants were adolescents aged 12 to 23 years. The investigation was conducted through the compilation and analysis of survey responses collected by the clinics using the interview form UngDOK, employed by all counsellors at UM Skåne from January 2023 to February 2024. The study adopted a qualitative and inductive approach, focusing on personal experiences and perceptions. The data were analysed using Reflexive Thematic Analysis, resulting in the identification of five themes and three sub-themes. The findings indicated that central to the youths' experiences was the opportunity to articulate significant experiences and to be heard and understood, to have developed a greater self-understanding, and to have acquired new skills to manage their experiences and life situations. Other significant experiences highlighted by the youth included receiving referrals to other healthcare services or support, as well as positive and negative experiences related to the availability of
appointment times. Several of the results are supported by previous qualitative meta-analyses on what clients have reported as helpful in psychotherapy and counselling. Following the discontinuation of UngDOK by UM Skåne, it is crucial to identify new tools to continue gathering insights into the youths' experiences of counselling and to utilise these findings in the development of the clinics. To enhance the potential for both positive and negative feedback, evaluations should be conducted confidentially and include individuals who have discontinued contact. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9155004
- author
- Carlström, Sofia LU and Persson, Lisa LU
- supervisor
- organization
- course
- PTPN06 20241
- year
- 2024
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- reflexive tematic analysis, youth clinic, psychotherapy, counsellor, clients perspective, reflexiv tematisk analys, ungdomsmottagning, psykoterapi, kurator, klientperspektiv
- language
- Swedish
- id
- 9155004
- date added to LUP
- 2025-02-17 12:46:54
- date last changed
- 2025-02-17 12:46:54
@misc{9155004,
abstract = {{The objective of this study was to explore the experiences of youth in their
interactions with counsellors at Youth Clinics (Ungdomsmottagningarna, UM) in Skåne,
Sweden. Participants were adolescents aged 12 to 23 years. The investigation was conducted through the compilation and analysis of survey responses collected by the clinics using the interview form UngDOK, employed by all counsellors at UM Skåne from January 2023 to February 2024. The study adopted a qualitative and inductive approach, focusing on personal experiences and perceptions. The data were analysed using Reflexive Thematic Analysis, resulting in the identification of five themes and three sub-themes. The findings indicated that central to the youths' experiences was the opportunity to articulate significant experiences and to be heard and understood, to have developed a greater self-understanding, and to have acquired new skills to manage their experiences and life situations. Other significant experiences highlighted by the youth included receiving referrals to other healthcare services or support, as well as positive and negative experiences related to the availability of
appointment times. Several of the results are supported by previous qualitative meta-analyses on what clients have reported as helpful in psychotherapy and counselling. Following the discontinuation of UngDOK by UM Skåne, it is crucial to identify new tools to continue gathering insights into the youths' experiences of counselling and to utilise these findings in the development of the clinics. To enhance the potential for both positive and negative feedback, evaluations should be conducted confidentially and include individuals who have discontinued contact.}},
author = {{Carlström, Sofia and Persson, Lisa}},
language = {{swe}},
note = {{Student Paper}},
title = {{Vad säger ungdomarna? Ungdomars upplevelse av samtalskontakt på Ungdomsmottagningarna i Skåne: en enkätstudie}},
year = {{2024}},
}