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Comparing AI’s impact on the organizational structure between small and large businesses through management interviews.

Lundell, Oscar LU (2024) EOSK12 20241
Department of Economic History
Abstract
This thesis examines the approach differences between different sized organizations towards the increasing usage and availability of AI services, focusing on organizational structures and processes for service based companies in the private sector. Conducting semi-structured interviews with five managers while factoring to different sized organizations regarding approaches to operations, employment, processes, and future prospects to assess how size factors into the approach. Findings indicate some differences in the adoption of AI are dependent on the size of the company where smaller sized companies display signs of greater adoption and generally view AI technology as potentially transformative. Additionally, larger sized companies show... (More)
This thesis examines the approach differences between different sized organizations towards the increasing usage and availability of AI services, focusing on organizational structures and processes for service based companies in the private sector. Conducting semi-structured interviews with five managers while factoring to different sized organizations regarding approaches to operations, employment, processes, and future prospects to assess how size factors into the approach. Findings indicate some differences in the adoption of AI are dependent on the size of the company where smaller sized companies display signs of greater adoption and generally view AI technology as potentially transformative. Additionally, larger sized companies show indications of approaching AI mainly for effectivization purposes, not transformational. The results may be explained with previous literature on fundamental organizational differences between larger and smaller organizations and the effects of innovative technology on organizations. (Less)
Please use this url to cite or link to this publication:
author
Lundell, Oscar LU
supervisor
organization
course
EOSK12 20241
year
type
M2 - Bachelor Degree
subject
language
English
id
9163129
date added to LUP
2024-06-18 07:51:59
date last changed
2024-06-18 07:51:59
@misc{9163129,
  abstract     = {{This thesis examines the approach differences between different sized organizations towards the increasing usage and availability of AI services, focusing on organizational structures and processes for service based companies in the private sector. Conducting semi-structured interviews with five managers while factoring to different sized organizations regarding approaches to operations, employment, processes, and future prospects to assess how size factors into the approach. Findings indicate some differences in the adoption of AI are dependent on the size of the company where smaller sized companies display signs of greater adoption and generally view AI technology as potentially transformative. Additionally, larger sized companies show indications of approaching AI mainly for effectivization purposes, not transformational. The results may be explained with previous literature on fundamental organizational differences between larger and smaller organizations and the effects of innovative technology on organizations.}},
  author       = {{Lundell, Oscar}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Comparing AI’s impact on the organizational structure between small and large businesses through management interviews.}},
  year         = {{2024}},
}