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"Sluta skicka falska rapporter för att behålla mina barn som gisslan" - Tematisk analys av inlägg om socialtjänsten på TikTok

Brel, Anzelika LU and Andersson, Josefin LU (2025) SOPB63 20242
School of Social Work
Abstract
This study aims to analyze the representation of social services on TikTok. The representations included experiences and opinions about Swedish social services and how TikTok is used to reach out with descriptions of the social services. The purpose of this study is also to analyse how users' way of presenting themselves can be interpreted from a gender perspective. In this study, we used thematic analysis. The study analyzed 18 TikTok posts, and the themes found were flaws in social services and positive experiences of social workers and female users. The posts on TikTok were selected using three hashtags: #socialtjänst, #socialsekreterare, and #soc. The results show that social services are represented mostly negatively on TikTok. There... (More)
This study aims to analyze the representation of social services on TikTok. The representations included experiences and opinions about Swedish social services and how TikTok is used to reach out with descriptions of the social services. The purpose of this study is also to analyse how users' way of presenting themselves can be interpreted from a gender perspective. In this study, we used thematic analysis. The study analyzed 18 TikTok posts, and the themes found were flaws in social services and positive experiences of social workers and female users. The posts on TikTok were selected using three hashtags: #socialtjänst, #socialsekreterare, and #soc. The results show that social services are represented mostly negatively on TikTok. There is also a positive representation of social services, but these are rare cases where individual social workers are presented as caring, understanding, and helpful. Regarding the gender perspective, it was clear that most women posted posts expressing their experiences and opinions regarding social services in this study. 8 out of 17 women identified themselves as mothers through speech or writing. The results of this study also show that TikTok as a media is used to describe users' experiences with social services, which is done through hashtags and personal stories. (Less)
Please use this url to cite or link to this publication:
author
Brel, Anzelika LU and Andersson, Josefin LU
supervisor
organization
course
SOPB63 20242
year
type
M2 - Bachelor Degree
subject
keywords
social services, TikTok, social media, gender and representation, socialtjänst, sociala medier, genus och framställning
language
Swedish
id
9181799
date added to LUP
2025-01-17 16:51:07
date last changed
2025-01-17 16:51:07
@misc{9181799,
  abstract     = {{This study aims to analyze the representation of social services on TikTok. The representations included experiences and opinions about Swedish social services and how TikTok is used to reach out with descriptions of the social services. The purpose of this study is also to analyse how users' way of presenting themselves can be interpreted from a gender perspective. In this study, we used thematic analysis. The study analyzed 18 TikTok posts, and the themes found were flaws in social services and positive experiences of social workers and female users. The posts on TikTok were selected using three hashtags: #socialtjänst, #socialsekreterare, and #soc. The results show that social services are represented mostly negatively on TikTok. There is also a positive representation of social services, but these are rare cases where individual social workers are presented as caring, understanding, and helpful. Regarding the gender perspective, it was clear that most women posted posts expressing their experiences and opinions regarding social services in this study. 8 out of 17 women identified themselves as mothers through speech or writing. The results of this study also show that TikTok as a media is used to describe users' experiences with social services, which is done through hashtags and personal stories.}},
  author       = {{Brel, Anzelika and Andersson, Josefin}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{"Sluta skicka falska rapporter för att behålla mina barn som gisslan" - Tematisk analys av inlägg om socialtjänsten på TikTok}},
  year         = {{2025}},
}