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Organisatoriska mittspelare - Inuti mellanchefers märkliga värld En studie om mellanchefer som lämnar svensk socialtjänst.

Lundkvist, Olle LU and Kowalczuk, Kacper LU (2026) SOPB63 20252
School of Social Work
Abstract
This study examines the experiences of former middle managers in Swedish social services regarding their psychosocial work environment, perceived work-related stress, and motives for voluntary turnover. The theoretical framework used in this study is Karasek and Theorell's demand-control-support model and Mintzberg's organizational model, complemented by Cregård’s concept of push and pull factors and the notion of bureaucratization. The study employed a qualitative approach with six semi-structured interviews with former middle managers in Swedish social services. The results indicate that voluntary turnover among middle managers is often driven by a combination of individual and organizational factors. Common motives for voluntary... (More)
This study examines the experiences of former middle managers in Swedish social services regarding their psychosocial work environment, perceived work-related stress, and motives for voluntary turnover. The theoretical framework used in this study is Karasek and Theorell's demand-control-support model and Mintzberg's organizational model, complemented by Cregård’s concept of push and pull factors and the notion of bureaucratization. The study employed a qualitative approach with six semi-structured interviews with former middle managers in Swedish social services. The results indicate that voluntary turnover among middle managers is often driven by a combination of individual and organizational factors. Common motives for voluntary turnover include a desire for new professional challenges, as well as political and organizational factors and demands not aligning with the middlemanager's desired level of workload, areas of responsibility, and expertise, causing them to leave their positions. Results suggest that the middle managers share a broad perception of elevated stress levels as a result of high workplace demands and lack of structural support. A common denominator amongst middle managers is a desire for more structural support within the organization, in order to cope with the high workplace demands and to remain in control of their work situation. The experiences of middle managers highlight a complex interplay between demands, control, and support relative to voluntary turnover, where risk of imbalance could cause a chain reaction, ultimately inflicting negative consequences to those in need of interventions provided by social services. (Less)
Please use this url to cite or link to this publication:
author
Lundkvist, Olle LU and Kowalczuk, Kacper LU
supervisor
organization
course
SOPB63 20252
year
type
M2 - Bachelor Degree
subject
keywords
middle managers, social services, work-related stress, voluntary turnover, organizational support
language
Swedish
id
9219782
date added to LUP
2026-02-03 16:00:13
date last changed
2026-02-03 16:00:13
@misc{9219782,
  abstract     = {{This study examines the experiences of former middle managers in Swedish social services regarding their psychosocial work environment, perceived work-related stress, and motives for voluntary turnover. The theoretical framework used in this study is Karasek and Theorell's demand-control-support model and Mintzberg's organizational model, complemented by Cregård’s concept of push and pull factors and the notion of bureaucratization. The study employed a qualitative approach with six semi-structured interviews with former middle managers in Swedish social services. The results indicate that voluntary turnover among middle managers is often driven by a combination of individual and organizational factors. Common motives for voluntary turnover include a desire for new professional challenges, as well as political and organizational factors and demands not aligning with the middlemanager's desired level of workload, areas of responsibility, and expertise, causing them to leave their positions. Results suggest that the middle managers share a broad perception of elevated stress levels as a result of high workplace demands and lack of structural support. A common denominator amongst middle managers is a desire for more structural support within the organization, in order to cope with the high workplace demands and to remain in control of their work situation. The experiences of middle managers highlight a complex interplay between demands, control, and support relative to voluntary turnover, where risk of imbalance could cause a chain reaction, ultimately inflicting negative consequences to those in need of interventions provided by social services.}},
  author       = {{Lundkvist, Olle and Kowalczuk, Kacper}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Organisatoriska mittspelare - Inuti mellanchefers märkliga värld En studie om mellanchefer som lämnar svensk socialtjänst.}},
  year         = {{2026}},
}