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- 2024
-
Mark
Adaptive Tactics in Software Operations: How People Manage Complexity by Asking for Help
(
- Master (One yr)
- 2022
-
Mark
Handover Communications in Software Operations - A Qualitative Study
(
- Master (One yr)
- 2018
-
Mark
Maps, Context, and Tribal Knowledge: On the Structure and Use of Post-Incident Analysis Artifacts in Software Development and Operations
(
- Master (One yr)