Assessing team performance in healthcare team training: application of a protocol based on Hollnagel's contextual control model
(2012) LÄKM01 20121MD Programme
- Abstract (Swedish)
- This study introduces a protocol for healthcare team performance assessments, based on cognitive systems engineering and the contextual control model (COCOM). The protocol was developed by Palmqvist et al. focusing on team's joint level of control. This is contrasted by present means for team assessments, which are based on individual behavioural ratings. Data is analysed in intervals, and through the use of structured observations and questionnaires, control is determined for each interval and characterised as one out of four control modes. In order to investigate its potential in healthcare, the protocol was tested in medical team training courses, where professionals practised in emergency scenarios. To enable alterations to the... (More)
- This study introduces a protocol for healthcare team performance assessments, based on cognitive systems engineering and the contextual control model (COCOM). The protocol was developed by Palmqvist et al. focusing on team's joint level of control. This is contrasted by present means for team assessments, which are based on individual behavioural ratings. Data is analysed in intervals, and through the use of structured observations and questionnaires, control is determined for each interval and characterised as one out of four control modes. In order to investigate its potential in healthcare, the protocol was tested in medical team training courses, where professionals practised in emergency scenarios. To enable alterations to the protocol if necessary, the project was carried out as one pilot and one main study. The resulting performance assessments were in line with the theories of COCOM, and were characterised by that teamwork in healthcare emergencies, to a large
extent, is based on procedures and guidelines. The results indicate that the protocol can be used in healthcare, but that further research is required to overcome remaining limitations. In addition, the design criteria of the protocol are confirmed. It is concluded that this protocol could contribute to a commonly established method for team performance assessments, for which there would be many substantial benefits. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/2607577
- author
- Berglund, John LU
- supervisor
- organization
- course
- LÄKM01 20121
- year
- 2012
- type
- H2 - Master's Degree (Two Years)
- subject
- keywords
- Team performance, Contextual control model, Healthcare, Simulation
- language
- English
- additional info
- Co.Supervisor: Johan Bergström, Department of Fire Safety Engineering and Systems Safety, Lund University
- id
- 2607577
- date added to LUP
- 2012-10-19 08:44:56
- date last changed
- 2012-11-01 15:02:57
@misc{2607577, abstract = {{This study introduces a protocol for healthcare team performance assessments, based on cognitive systems engineering and the contextual control model (COCOM). The protocol was developed by Palmqvist et al. focusing on team's joint level of control. This is contrasted by present means for team assessments, which are based on individual behavioural ratings. Data is analysed in intervals, and through the use of structured observations and questionnaires, control is determined for each interval and characterised as one out of four control modes. In order to investigate its potential in healthcare, the protocol was tested in medical team training courses, where professionals practised in emergency scenarios. To enable alterations to the protocol if necessary, the project was carried out as one pilot and one main study. The resulting performance assessments were in line with the theories of COCOM, and were characterised by that teamwork in healthcare emergencies, to a large extent, is based on procedures and guidelines. The results indicate that the protocol can be used in healthcare, but that further research is required to overcome remaining limitations. In addition, the design criteria of the protocol are confirmed. It is concluded that this protocol could contribute to a commonly established method for team performance assessments, for which there would be many substantial benefits.}}, author = {{Berglund, John}}, language = {{eng}}, note = {{Student Paper}}, title = {{Assessing team performance in healthcare team training: application of a protocol based on Hollnagel's contextual control model}}, year = {{2012}}, }