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Internal best practice benchmarking in global corporations

Alikadic, Zlatan (2014) MIO920
Production Management
Abstract
The purpose of this master thesis is to help a global food packaging corporation, based in southern Sweden, to uncover, define and utilize best practices connected to selling spare parts. The defined best practices will later be implemented in the corporation’s market companies globally.
The methodology of the project has been to benchmark organizations with similar type responsibilities and work. The research design has mainly been divided into a quantitative analysis (analyzing sales data) and a qualitative analysis (interviews).
The challenge has been to benchmark organizations that operate in different economical and political climates (macro economy) while their industries (micro economy) differ a lot as well. Therefore a... (More)
The purpose of this master thesis is to help a global food packaging corporation, based in southern Sweden, to uncover, define and utilize best practices connected to selling spare parts. The defined best practices will later be implemented in the corporation’s market companies globally.
The methodology of the project has been to benchmark organizations with similar type responsibilities and work. The research design has mainly been divided into a quantitative analysis (analyzing sales data) and a qualitative analysis (interviews).
The challenge has been to benchmark organizations that operate in different economical and political climates (macro economy) while their industries (micro economy) differ a lot as well. Therefore a benchmarking model has been developed to take these external factors into consideration. Thereby a relevant and trustworthy benchmarking output was achieved.
Two best practices were found to impact the performance of an organization (sales) positively and significantly. These best practices have been communicated to the company with a suggested implementation plan.
While uncovering the best practices, it has been found that organizations that perceive their competition to be intense tend to formulate a strategy. The existence of a strategy drastically improves the organization’s performance (sales). If the strategy is supported with relevant and related activities, the performance increases even further. (Less)
Please use this url to cite or link to this publication:
author
Alikadic, Zlatan
supervisor
organization
course
MIO920
year
type
M1 - University Diploma
subject
keywords
internal bench marking, best practice, spare parts, standard components
other publication id
14/5480
language
English
id
4286447
date added to LUP
2014-02-06 14:01:45
date last changed
2014-02-06 14:01:45
@misc{4286447,
  abstract     = {{The purpose of this master thesis is to help a global food packaging corporation, based in southern Sweden, to uncover, define and utilize best practices connected to selling spare parts. The defined best practices will later be implemented in the corporation’s market companies globally.
The methodology of the project has been to benchmark organizations with similar type responsibilities and work. The research design has mainly been divided into a quantitative analysis (analyzing sales data) and a qualitative analysis (interviews).
The challenge has been to benchmark organizations that operate in different economical and political climates (macro economy) while their industries (micro economy) differ a lot as well. Therefore a benchmarking model has been developed to take these external factors into consideration. Thereby a relevant and trustworthy benchmarking output was achieved.
Two best practices were found to impact the performance of an organization (sales) positively and significantly. These best practices have been communicated to the company with a suggested implementation plan.
While uncovering the best practices, it has been found that organizations that perceive their competition to be intense tend to formulate a strategy. The existence of a strategy drastically improves the organization’s performance (sales). If the strategy is supported with relevant and related activities, the performance increases even further.}},
  author       = {{Alikadic, Zlatan}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Internal best practice benchmarking in global corporations}},
  year         = {{2014}},
}