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Crisis communication during veldfires – A study of the communication between the different

Jelvinger, Martina LU (2014) In LUTVDG/TVBB VBR920 20122
Division of Risk Management and Societal Safety
Risk Management and Safety Engineering (M.Sc.Eng.)
Division of Fire Safety Engineering
Abstract (Swedish)
Veldfires occur as seasonal events in South Africa. During veldfires, the relationship between the fire actors and the affected population is important to the crisis communication. In the Dr. Kenneth Kaunda District Municipality there are primarily three fire actors: the fire brigade, the Fire Protection Association (FPA) and Working on Fire (WoF). The aim of the study is to explore the communication between the different stakeholders during veldfires. Semi-structured interviews were performed with fire actors and farmers. The interviews were transcribed, coded and categorized according to the research questions. The results indicate that the communication performed by the FPA adheres to the needs of the
affected population while the... (More)
Veldfires occur as seasonal events in South Africa. During veldfires, the relationship between the fire actors and the affected population is important to the crisis communication. In the Dr. Kenneth Kaunda District Municipality there are primarily three fire actors: the fire brigade, the Fire Protection Association (FPA) and Working on Fire (WoF). The aim of the study is to explore the communication between the different stakeholders during veldfires. Semi-structured interviews were performed with fire actors and farmers. The interviews were transcribed, coded and categorized according to the research questions. The results indicate that the communication performed by the FPA adheres to the needs of the
affected population while the communication performed by fire brigade does not meet the needs. The communication within the FPA is believed to be successful due to the fact that it is performed as dialogical
two-way communication. The communication between the different stakeholders is affected negatively by the stakeholders’ preferences of communicating in different languages. Already established networks,
such as the one created by the FPA, have proven to be highly beneficial when veldfires occur. The study focuses on the Dr. Kenneth Kaunda District Municipality but the results may be beneficial to stakeholders
in other locations as well. (Less)
Please use this url to cite or link to this publication:
author
Jelvinger, Martina LU
supervisor
organization
course
VBR920 20122
year
type
H2 - Master's Degree (Two Years)
subject
keywords
Crisis communication, Veldfires, Language, Networks, Trust, Credibility, Dr. Kenneth Kaunda, District Municipality, South Africa, Kriskommunikation, Markbränder, Språk, Nätverk, Förtroende, Trovärdighet, Dr. Kenneth Kaunda District Municipality, Sydafrika
publication/series
LUTVDG/TVBB
report number
5397
ISSN
1402-3504
language
English
id
4434797
date added to LUP
2014-05-06 13:17:17
date last changed
2020-12-03 14:26:08
@misc{4434797,
  abstract     = {{Veldfires occur as seasonal events in South Africa. During veldfires, the relationship between the fire actors and the affected population is important to the crisis communication. In the Dr. Kenneth Kaunda District Municipality there are primarily three fire actors: the fire brigade, the Fire Protection Association (FPA) and Working on Fire (WoF). The aim of the study is to explore the communication between the different stakeholders during veldfires. Semi-structured interviews were performed with fire actors and farmers. The interviews were transcribed, coded and categorized according to the research questions. The results indicate that the communication performed by the FPA adheres to the needs of the
affected population while the communication performed by fire brigade does not meet the needs. The communication within the FPA is believed to be successful due to the fact that it is performed as dialogical
two-way communication. The communication between the different stakeholders is affected negatively by the stakeholders’ preferences of communicating in different languages. Already established networks,
such as the one created by the FPA, have proven to be highly beneficial when veldfires occur. The study focuses on the Dr. Kenneth Kaunda District Municipality but the results may be beneficial to stakeholders
in other locations as well.}},
  author       = {{Jelvinger, Martina}},
  issn         = {{1402-3504}},
  language     = {{eng}},
  note         = {{Student Paper}},
  series       = {{LUTVDG/TVBB}},
  title        = {{Crisis communication during veldfires – A study of the communication between the different}},
  year         = {{2014}},
}