Analysis and improvements of information management - A case study about information management at an SME
(2014) MTT820 20132Engineering Logistics
- Abstract (Swedish)
- Bakgrund: OF Ekeri är ett nationellt företag med kontor i Markaryd. De levererar och hyr ut ett stort utbud av olika typer av lastbilssläp som till exempel släpvagnar, påhängsvagnar och reservdelar. Nästan alla företag i dag har någon form av informationssystem, men många av dem är ineffektiva. OF Ekeri är medvetna om att deras sätt att hantera deras information inte är uppdaterad och därför de har bett om hjälp. Om det är möjligt att utnyttja deras informationssystem på ett effektivare sätt, kan det bidra med stora besparingar.
Problem: Problemet i dag är att OF Ekeri inte utnyttjar sina informationssystem till sin maximala kapacitet vilket kostar pengar och leder i slutändan till mer arbete.
Syfte: Syftet är att göra en grundlig... (More) - Bakgrund: OF Ekeri är ett nationellt företag med kontor i Markaryd. De levererar och hyr ut ett stort utbud av olika typer av lastbilssläp som till exempel släpvagnar, påhängsvagnar och reservdelar. Nästan alla företag i dag har någon form av informationssystem, men många av dem är ineffektiva. OF Ekeri är medvetna om att deras sätt att hantera deras information inte är uppdaterad och därför de har bett om hjälp. Om det är möjligt att utnyttja deras informationssystem på ett effektivare sätt, kan det bidra med stora besparingar.
Problem: Problemet i dag är att OF Ekeri inte utnyttjar sina informationssystem till sin maximala kapacitet vilket kostar pengar och leder i slutändan till mer arbete.
Syfte: Syftet är att göra en grundlig analys av OF Ekeri´s informationshantering och informationsflöde samt möjliggöra och visa utförbara förbättringar.
Metodik: I detta examensarbete har en induktiv metod använts. Först samlades OF Ekeri´s empiriska information in, och utifrån den har teorier samlats och analyser gjorts. Detta examensarbete har genomförts som en fallstudie. En grundlig förståelse för verksamheten skapades innan eventuella förbättringar skapades. Data har samlats in genom intervjuer, observationer och litteraturstudier. Under undersökningen har betoningen legat på att se till att tillförlitlig och giltig data har använts.
Resultat: Förbättringar av de nuvarande informationssystemen kommer att resultera i mindre arbetstid, optimering av deras sätt att arbeta på OF Ekeri och stora besparingar. Vilket resultat man kommer uppnå beror på vilka implementationer OF Ekeri väljer att göra. De rekommenderade investeringarna har en rimlig investeringskostnad i förhållande till de fördelar som de genererar, en kort avkastning på investeringen och de kommer att förbättra sättet att arbeta på. De är också realistiska för OF Ekeri att genomföra med avseende på både kapital och tid.
Slutsats: Att investera i ett större ERP system just nu är inte relevant för OF Ekeri. Ett ERP hade varit mer passande om OF Ekeri hade kontor på olika ställen, hade produktion av släpvagnar istället för att bara köpa dem och sälja dem vidare och om de hanterade större volymer av produkter och transporter. Informationssystemen LIME och Visma och deras förmåga att integrera med varandra och andra webbaserade system underlättar väldigt mycket, vilket gör de nuvarande systemen tillräckligt bra för OF Ekeri. Uppgraderingarna till deras nuvarande informationssystem kommer generera stora besparingar i förhållande till kostnaderna för genomförandet och de kommer ge bra resultat. Det kommer att vara viktigt för de anställda på OF Ekeri att lita på de nya möjliga implementeringarna för att få dem att nå bästa resultat (Less) - Abstract
- Background: OF Ekeri is a national company with an office in Markaryd. They deliver and rent a wide selection of different types of truck trailers, semitrailers and spare parts. Today almost all companies have some kind of information system and many of them are inefficient. OF Ekeri is aware of that their way of managing their information is not up to date and therefore they have asked for help regarding if it is possible to manage their information systems more effectively which could contribute to savings.
Problem: The problem today is that OF Ekeri does not fully utilizes their information systems which cost money and leads to more work in the end.
Purpose: The purpose is to perform a thorough analysis of OF Ekeri´s information... (More) - Background: OF Ekeri is a national company with an office in Markaryd. They deliver and rent a wide selection of different types of truck trailers, semitrailers and spare parts. Today almost all companies have some kind of information system and many of them are inefficient. OF Ekeri is aware of that their way of managing their information is not up to date and therefore they have asked for help regarding if it is possible to manage their information systems more effectively which could contribute to savings.
Problem: The problem today is that OF Ekeri does not fully utilizes their information systems which cost money and leads to more work in the end.
Purpose: The purpose is to perform a thorough analysis of OF Ekeri´s information management and information flow and make possible and reasonable improvements.
Methodology: In this master thesis the inductive approach has been used. First, OF Ekeri´s empirical information was gathered, and based on that, theories were collected and analyses were made. This master thesis has been conducted as a case study. A thorough understanding of the business was created before trying to improve it. Data has been gathered through interviews, observations and literature studies. During the research, emphasis has been on ensuring that reliable and valid data has been used.
Results: Depending on which of the suggested implementations OF Ekeri chooses to do, the improvements of the current Information systems will result in variety of less work hours, optimized working method and major savings. The suggested investments have a reasonable investment cost relative to the benefits it will generate, a short Return of Investment (ROI) time and they will improve the way of working. They are also realistic for OF Ekeri to implement with regard to both capital and time.
Conclusions: Investing in an ERP system right now is not relevant for OF Ekeri. An ERP system would have been more suitable if OF Ekeri had offices in different locations, had own production of trailers instead of buying them and selling them on and handled larger volume of products and transportations. The current information systems LIME and Visma and their ability to integrate with each other and other web-based systems simplifies a lot, which makes the current systems good enough for OF Ekeri. Upgrades of their current information systems will generate big savings relative to the implementation cost and generate good results. It will be important for the employees at OF Ekeri to be able to trust the new possible implementations for them to reach the best results. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/4463048
- author
- Lindén, Marcus LU
- supervisor
-
- Jan Olhager LU
- organization
- alternative title
- Analys och förbättring av informationshantering - En fallstudie om informationshantering för ett litet/medelstort företag
- course
- MTT820 20132
- year
- 2014
- type
- M1 - University Diploma
- subject
- keywords
- Information System, ERP (Enterprise Resource Planning), CRM (Customer Relationship Management), WMS (Warehouse Management System), FMIS (Financial Management Information System), Return of Investment (ROI)
- report number
- 5755
- language
- English
- id
- 4463048
- date added to LUP
- 2014-08-25 13:12:54
- date last changed
- 2014-08-25 13:12:54
@misc{4463048,
abstract = {{Background: OF Ekeri is a national company with an office in Markaryd. They deliver and rent a wide selection of different types of truck trailers, semitrailers and spare parts. Today almost all companies have some kind of information system and many of them are inefficient. OF Ekeri is aware of that their way of managing their information is not up to date and therefore they have asked for help regarding if it is possible to manage their information systems more effectively which could contribute to savings.
Problem: The problem today is that OF Ekeri does not fully utilizes their information systems which cost money and leads to more work in the end.
Purpose: The purpose is to perform a thorough analysis of OF Ekeri´s information management and information flow and make possible and reasonable improvements.
Methodology: In this master thesis the inductive approach has been used. First, OF Ekeri´s empirical information was gathered, and based on that, theories were collected and analyses were made. This master thesis has been conducted as a case study. A thorough understanding of the business was created before trying to improve it. Data has been gathered through interviews, observations and literature studies. During the research, emphasis has been on ensuring that reliable and valid data has been used.
Results: Depending on which of the suggested implementations OF Ekeri chooses to do, the improvements of the current Information systems will result in variety of less work hours, optimized working method and major savings. The suggested investments have a reasonable investment cost relative to the benefits it will generate, a short Return of Investment (ROI) time and they will improve the way of working. They are also realistic for OF Ekeri to implement with regard to both capital and time.
Conclusions: Investing in an ERP system right now is not relevant for OF Ekeri. An ERP system would have been more suitable if OF Ekeri had offices in different locations, had own production of trailers instead of buying them and selling them on and handled larger volume of products and transportations. The current information systems LIME and Visma and their ability to integrate with each other and other web-based systems simplifies a lot, which makes the current systems good enough for OF Ekeri. Upgrades of their current information systems will generate big savings relative to the implementation cost and generate good results. It will be important for the employees at OF Ekeri to be able to trust the new possible implementations for them to reach the best results.}},
author = {{Lindén, Marcus}},
language = {{eng}},
note = {{Student Paper}},
title = {{Analysis and improvements of information management - A case study about information management at an SME}},
year = {{2014}},
}