Video on Demand - Faktorer som påverkar konsumentens användande av tjänsten
(2014) SYSK02 20141Department of Informatics
- Abstract
- Video on Demand (VoD) is a service that delivers video seamlessly to the consumer
on demand. This thesis examines the consumers’ opinion on the different VoD services that
exists on the Swedish market. To conduct our research we collected quantitative data by using
a survey and then conducted a qualitative analysis. As a theoretical framework we used our own
modified version of The DeLone and McLean Model of Information Systems Success. We
compared the amount of time the consumers spent on their services with their opinion on them
to find connections between success factors and usage. Our findings concluded that the Swedish
consumers are happy with their services but that most of the success factors have an impact on
their... (More) - Video on Demand (VoD) is a service that delivers video seamlessly to the consumer
on demand. This thesis examines the consumers’ opinion on the different VoD services that
exists on the Swedish market. To conduct our research we collected quantitative data by using
a survey and then conducted a qualitative analysis. As a theoretical framework we used our own
modified version of The DeLone and McLean Model of Information Systems Success. We
compared the amount of time the consumers spent on their services with their opinion on them
to find connections between success factors and usage. Our findings concluded that the Swedish
consumers are happy with their services but that most of the success factors have an impact on
their usage of the service. By applying the DeLone and McLean model on VoD the thesis also
test the ability for using the model for not just organizational but also entertainment systems.
We discussed the possibility of VoD of both being a product against illegal file haring but on
the other hand also justifying the consumers’ use of it. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/4499626
- author
- Buljat, Petar and Svensson, Victor LU
- supervisor
-
- Paul Pierce LU
- organization
- course
- SYSK02 20141
- year
- 2014
- type
- M2 - Bachelor Degree
- subject
- keywords
- illegal file sharing, Success Factor, The DeLone and McLean Model of Information Systems Success, Video on Demand
- report number
- INF14-037
- language
- Swedish
- id
- 4499626
- date added to LUP
- 2014-08-20 10:50:06
- date last changed
- 2014-08-20 10:50:06
@misc{4499626, abstract = {{Video on Demand (VoD) is a service that delivers video seamlessly to the consumer on demand. This thesis examines the consumers’ opinion on the different VoD services that exists on the Swedish market. To conduct our research we collected quantitative data by using a survey and then conducted a qualitative analysis. As a theoretical framework we used our own modified version of The DeLone and McLean Model of Information Systems Success. We compared the amount of time the consumers spent on their services with their opinion on them to find connections between success factors and usage. Our findings concluded that the Swedish consumers are happy with their services but that most of the success factors have an impact on their usage of the service. By applying the DeLone and McLean model on VoD the thesis also test the ability for using the model for not just organizational but also entertainment systems. We discussed the possibility of VoD of both being a product against illegal file haring but on the other hand also justifying the consumers’ use of it.}}, author = {{Buljat, Petar and Svensson, Victor}}, language = {{swe}}, note = {{Student Paper}}, title = {{Video on Demand - Faktorer som påverkar konsumentens användande av tjänsten}}, year = {{2014}}, }