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Design and Evaluation of a Mobile Ticket System

Olsson, Christoffer LU and Marculescu, Joakim LU (2014) MAMM01 20141
Ergonomics and Aerosol Technology
Abstract
The purpose of this master thesis was to examine the possibility to develop an overall alternative solution, to the current mobile applications used for public transport in the region of Skåne, Sweden. The aspect and development of the new application was based on interaction design and usability. The thesis has two main parts; a study and analysis of usability and design in the present applications as well as a study about the usage of the applications including ticket purchasing. The other part is designing and developing an applicationprototype for Windows Phone. The solution is a travel-planner with functionality of purchasing tickets.
During the analysis several methods were used for gathering data and analyse these. Different... (More)
The purpose of this master thesis was to examine the possibility to develop an overall alternative solution, to the current mobile applications used for public transport in the region of Skåne, Sweden. The aspect and development of the new application was based on interaction design and usability. The thesis has two main parts; a study and analysis of usability and design in the present applications as well as a study about the usage of the applications including ticket purchasing. The other part is designing and developing an applicationprototype for Windows Phone. The solution is a travel-planner with functionality of purchasing tickets.
During the analysis several methods were used for gathering data and analyse these. Different approaches were also used in the testing phase of the project. The development of the application had two parts, design and implementation.
Design features and functionality in the mobile application were chosen through a series of methods, such as brainstorming, interviews, expert reviews and design patterns.
A Lo-Fi prototype was developed in the beginning of the design process. This prototype was the foundation for the development of the application. By combining the theoretical with the design and development part, a Hi-Fi prototype was developed and tested on users which concluded in a refined final prototype. (Less)
Abstract (Swedish)
Syftet med examensarbetet var att undersöka möjligheterna att utveckla en applikation som en alternativ lösning till de befintliga mobila applikationerna som används för kollektivtrafik i region Skåne. Den nya applikationen grundade sig i och utformades utifrån perspektiv inom interaktionsdesign och användbarhet.
Examensarbetet hade två huvuddelar, studie- och analysdel gällande användbarhet och design samt utveckling av applikationen. Utformningen av applikationen skulle göras till operativsystemet Windows Phone och skrevs i programmeringsspråket C# med Visual Studio som utvecklingsmiljö. Applikationen skulle utvecklas som en helhetslösning med både reseplanerare och biljettköpsfunktion.
I analysdelen av projektet utnyttjades flera... (More)
Syftet med examensarbetet var att undersöka möjligheterna att utveckla en applikation som en alternativ lösning till de befintliga mobila applikationerna som används för kollektivtrafik i region Skåne. Den nya applikationen grundade sig i och utformades utifrån perspektiv inom interaktionsdesign och användbarhet.
Examensarbetet hade två huvuddelar, studie- och analysdel gällande användbarhet och design samt utveckling av applikationen. Utformningen av applikationen skulle göras till operativsystemet Windows Phone och skrevs i programmeringsspråket C# med Visual Studio som utvecklingsmiljö. Applikationen skulle utvecklas som en helhetslösning med både reseplanerare och biljettköpsfunktion.
I analysdelen av projektet utnyttjades flera olika metoder för att samla relevant data som sedan skulle analyseras och användas vid den senare implementationsdelen. Det gjordes användartestning av de befintliga apparna samt den nyskapade applikationen.
Utvecklingsdelen bestod av två delar, designutformning och implementering. Den bakomliggande designen och hela den grafiska utformningen av applikationen samt funktionalitet valdes utifrån insamling av data genom olika metoder som brainstorming, intervjuer, expertutvärdering samt specifika designmönster.
En Lo-Fi prototyp utformades i början av designprocessen. Denna prototyp låg till grund för den slutliga applikationen och användes för testning och utvärdering. Slutligen utformades en Hi-Fi prototyp för Windows Phone. (Less)
Please use this url to cite or link to this publication:
@misc{4815741,
  abstract     = {{The purpose of this master thesis was to examine the possibility to develop an overall alternative solution, to the current mobile applications used for public transport in the region of Skåne, Sweden. The aspect and development of the new application was based on interaction design and usability. The thesis has two main parts; a study and analysis of usability and design in the present applications as well as a study about the usage of the applications including ticket purchasing. The other part is designing and developing an applicationprototype for Windows Phone. The solution is a travel-planner with functionality of purchasing tickets.
During the analysis several methods were used for gathering data and analyse these. Different approaches were also used in the testing phase of the project. The development of the application had two parts, design and implementation.
Design features and functionality in the mobile application were chosen through a series of methods, such as brainstorming, interviews, expert reviews and design patterns.
A Lo-Fi prototype was developed in the beginning of the design process. This prototype was the foundation for the development of the application. By combining the theoretical with the design and development part, a Hi-Fi prototype was developed and tested on users which concluded in a refined final prototype.}},
  author       = {{Olsson, Christoffer and Marculescu, Joakim}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Design and Evaluation of a Mobile Ticket System}},
  year         = {{2014}},
}