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Improved UX of Network Device Monitoring: A Practical Example of Information Visualization

Tjärnemo, Malin LU and Claesson, Lisa (2020) MAMM01 20201
Ergonomics and Aerosol Technology
Abstract
Today, the possible amount of data to collect has grown with better computers and the internet. Therefore, the interest in how to visualize complex data has increased. In this thesis, a practical example of how to design an information visualization (IV) application has been conducted.
Advencia is a company located in Malmö that focuses on cyber-security. Advenica’s product, ZoneGuard, works as a bridge between two security domains that blocks or allows network packages to transfer between the domains. Advenica saw a need to visualize the information exchange between the two domains and the status of a ZoneGuard.
To design an IV that is adapted to the users’ needs, a user-centered design (UCD) approach was implemented. A UCD approach... (More)
Today, the possible amount of data to collect has grown with better computers and the internet. Therefore, the interest in how to visualize complex data has increased. In this thesis, a practical example of how to design an information visualization (IV) application has been conducted.
Advencia is a company located in Malmö that focuses on cyber-security. Advenica’s product, ZoneGuard, works as a bridge between two security domains that blocks or allows network packages to transfer between the domains. Advenica saw a need to visualize the information exchange between the two domains and the status of a ZoneGuard.
To design an IV that is adapted to the users’ needs, a user-centered design (UCD) approach was implemented. A UCD approach resulted in an IV application that Advenica was satisfied with. In that aspect, a UCD approach in this project was a success. However, with the limitation of access to real end-users, the end-users’ user experience (UX) could not be fully tested. This was solved by instead testing on employees at Advenica. It is first when the application is tested on the end-users, that one can confirm if the visualization has a high usability or not.
Representative and interactive IV techniques were used to design the IV application. To represent information transferred through a ZoneGuard, vertical stacked bar graphs were used. In the application, there are examples of how bar graphs and line charts can be used to visualize data. There are also examples of how hovering over (mouse over), which is an interactive technique, can be used to enhance a user’s understanding of the data. (Less)
Popular Abstract
Information Visualization (IV) is about how to visualize complex data to amplify cognition. The thesis presents a practical example of how to design an IV application to improve the user experience (UX). The information visualized was the data exchanged between two network security domains.
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author
Tjärnemo, Malin LU and Claesson, Lisa
supervisor
organization
course
MAMM01 20201
year
type
H2 - Master's Degree (Two Years)
subject
keywords
information visualization, IV, user centered design, UCD, user experience, UX
language
English
id
9010486
date added to LUP
2020-05-27 12:26:24
date last changed
2020-05-27 12:26:24
@misc{9010486,
  abstract     = {{Today, the possible amount of data to collect has grown with better computers and the internet. Therefore, the interest in how to visualize complex data has increased. In this thesis, a practical example of how to design an information visualization (IV) application has been conducted. 
Advencia is a company located in Malmö that focuses on cyber-security. Advenica’s product, ZoneGuard, works as a bridge between two security domains that blocks or allows network packages to transfer between the domains. Advenica saw a need to visualize the information exchange between the two domains and the status of a ZoneGuard. 
To design an IV that is adapted to the users’ needs, a user-centered design (UCD) approach was implemented. A UCD approach resulted in an IV application that Advenica was satisfied with. In that aspect, a UCD approach in this project was a success. However, with the limitation of access to real end-users, the end-users’ user experience (UX) could not be fully tested. This was solved by instead testing on employees at Advenica. It is first when the application is tested on the end-users, that one can confirm if the visualization has a high usability or not. 
Representative and interactive IV techniques were used to design the IV application. To represent information transferred through a ZoneGuard, vertical stacked bar graphs were used. In the application, there are examples of how bar graphs and line charts can be used to visualize data. There are also examples of how hovering over (mouse over), which is an interactive technique, can be used to enhance a user’s understanding of the data.}},
  author       = {{Tjärnemo, Malin and Claesson, Lisa}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Improved UX of Network Device Monitoring: A Practical Example of Information Visualization}},
  year         = {{2020}},
}