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Information Credibility: How Does Argument Strength Have An Impact

Bernette, Marcus LU and Sjöblom, Hampus (2022) SKOK11 20221
Department of Strategic Communication
Abstract
Determining whether the information read online is credible or not has become a crucial part of the process of consuming new information. With technology and the internet becoming all more advanced and developing continuously, the question regarding the influence of an argument’s strength on information credibility arose. The aim of this study was to contribute to the field of strategic communication by researching if argument strength has an impact on information credibility. This was done by using arguments from a previous study and applying those arguments in a Swedish context in the form of Facebook mock-up posts. In order to achieve the purpose of the study, a quantitative approach was chosen in an experimental design by carrying out... (More)
Determining whether the information read online is credible or not has become a crucial part of the process of consuming new information. With technology and the internet becoming all more advanced and developing continuously, the question regarding the influence of an argument’s strength on information credibility arose. The aim of this study was to contribute to the field of strategic communication by researching if argument strength has an impact on information credibility. This was done by using arguments from a previous study and applying those arguments in a Swedish context in the form of Facebook mock-up posts. In order to achieve the purpose of the study, a quantitative approach was chosen in an experimental design by carrying out an a/b-test collecting descriptive statistics, recipients' perceived credibility of information and their attitudes towards social media. By conducting a univariate analysis and a comparison of means, the study found that argument strength has a positive effect on how credible information is perceived. The results confirm several findings mentioned in previous research studies within the field of message credibility and persuasive communication. Furthermore, this study strengthens previous reflections and results with data collected from a predominantly millennial generation in Sweden. The study also offers insight on how users with similar attributes to this sampling group may evaluate information credibility online. This thesis paper may be of interest to communication practitioners and organizations creating and publishing information online. (Less)
Please use this url to cite or link to this publication:
author
Bernette, Marcus LU and Sjöblom, Hampus
supervisor
organization
course
SKOK11 20221
year
type
M2 - Bachelor Degree
subject
keywords
Information credibility, message credibility, argument strength, persuasive communication, social media, digitalisation, perceivance
language
English
id
9082882
date added to LUP
2022-06-27 11:53:57
date last changed
2022-06-27 11:53:57
@misc{9082882,
  abstract     = {{Determining whether the information read online is credible or not has become a crucial part of the process of consuming new information. With technology and the internet becoming all more advanced and developing continuously, the question regarding the influence of an argument’s strength on information credibility arose. The aim of this study was to contribute to the field of strategic communication by researching if argument strength has an impact on information credibility. This was done by using arguments from a previous study and applying those arguments in a Swedish context in the form of Facebook mock-up posts. In order to achieve the purpose of the study, a quantitative approach was chosen in an experimental design by carrying out an a/b-test collecting descriptive statistics, recipients' perceived credibility of information and their attitudes towards social media. By conducting a univariate analysis and a comparison of means, the study found that argument strength has a positive effect on how credible information is perceived. The results confirm several findings mentioned in previous research studies within the field of message credibility and persuasive communication. Furthermore, this study strengthens previous reflections and results with data collected from a predominantly millennial generation in Sweden. The study also offers insight on how users with similar attributes to this sampling group may evaluate information credibility online. This thesis paper may be of interest to communication practitioners and organizations creating and publishing information online.}},
  author       = {{Bernette, Marcus and Sjöblom, Hampus}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Information Credibility: How Does Argument Strength Have An Impact}},
  year         = {{2022}},
}