Synergies in the Cybersecurity profession: Exploring the Interplay of Hard Skills, Soft Skills, and Team Organization in Penetration Testing
(2024) SYSK16 20241Department of Informatics
- Abstract
- This thesis investigates the enhancement of technical tasks in penetration testing through the integration of soft skills, contrasting them with hard skills within the cybersecurity profession. The research utilized a conceptual framework developed for this study, alongside empirical data gathered from semi-structured, qualitative interviews with 3 penetration testers and 2 in-formation security specialists. The main finding is that while both soft and hard skills are es-sential for the profession, soft skills significantly enhance the effectiveness of technical tasks. Effective communication is identified as an element that improves technical execution in both traditional work settings and more flexible environments. Soft skills were... (More)
- This thesis investigates the enhancement of technical tasks in penetration testing through the integration of soft skills, contrasting them with hard skills within the cybersecurity profession. The research utilized a conceptual framework developed for this study, alongside empirical data gathered from semi-structured, qualitative interviews with 3 penetration testers and 2 in-formation security specialists. The main finding is that while both soft and hard skills are es-sential for the profession, soft skills significantly enhance the effectiveness of technical tasks. Effective communication is identified as an element that improves technical execution in both traditional work settings and more flexible environments. Soft skills were found to not only promote better teamwork but also to strengthen the management of client relationships and project coordination. This study demonstrates that soft skills are integral to optimizing tech-nical processes in penetration testing, facilitating better outcomes in various work scenarios. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/9156762
- author
- Bengtsson, Alexander LU and Sirviö, Elias
- supervisor
- organization
- course
- SYSK16 20241
- year
- 2024
- type
- M2 - Bachelor Degree
- subject
- keywords
- Cybersecurity, Computer Security, Penetration Testing, Skills, Abilities, Team Organization, Collective Efficacy, Information Systems
- language
- English
- id
- 9156762
- date added to LUP
- 2024-06-03 16:11:22
- date last changed
- 2024-06-03 16:11:22
@misc{9156762, abstract = {{This thesis investigates the enhancement of technical tasks in penetration testing through the integration of soft skills, contrasting them with hard skills within the cybersecurity profession. The research utilized a conceptual framework developed for this study, alongside empirical data gathered from semi-structured, qualitative interviews with 3 penetration testers and 2 in-formation security specialists. The main finding is that while both soft and hard skills are es-sential for the profession, soft skills significantly enhance the effectiveness of technical tasks. Effective communication is identified as an element that improves technical execution in both traditional work settings and more flexible environments. Soft skills were found to not only promote better teamwork but also to strengthen the management of client relationships and project coordination. This study demonstrates that soft skills are integral to optimizing tech-nical processes in penetration testing, facilitating better outcomes in various work scenarios.}}, author = {{Bengtsson, Alexander and Sirviö, Elias}}, language = {{eng}}, note = {{Student Paper}}, title = {{Synergies in the Cybersecurity profession: Exploring the Interplay of Hard Skills, Soft Skills, and Team Organization in Penetration Testing}}, year = {{2024}}, }