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Personalen, brukaren och budgeten En kvalitativ intervjustudie om institutionell komplexitet i hemtjänsten

Lange, Erik LU (2025) STVK04 20242
Department of Political Science
Abstract
Swedish home care has long been studied in the light of decades of market-oriented
policies. Studies illuminate how the publicly administrated Swedish home care is
situated in a precarious position, where logics of the market, the bureaucracy and
the prevailing profession must be navigated and consolidated. First-line managers
are uniquely positioned as they interact with the street-level bureaucrats daily, while
also being on the bottom of the bureaucratic vertical administration, therefore
having unique street-level perspectives combined with their role as implementers
of laws and regulation. This paper combines street-level bureaucracy and
institutional logics theory to investigate how first-line managers navigate the
potential... (More)
Swedish home care has long been studied in the light of decades of market-oriented
policies. Studies illuminate how the publicly administrated Swedish home care is
situated in a precarious position, where logics of the market, the bureaucracy and
the prevailing profession must be navigated and consolidated. First-line managers
are uniquely positioned as they interact with the street-level bureaucrats daily, while
also being on the bottom of the bureaucratic vertical administration, therefore
having unique street-level perspectives combined with their role as implementers
of laws and regulation. This paper combines street-level bureaucracy and
institutional logics theory to investigate how first-line managers navigate the
potential cross-pressure in a context defined by logic-pluralism through deep
qualitative interviews with first-line home care managers in a Swedish
municipality. The analysis shows that the existing logics both shapes how the
managers navigate their role as mostly policy implementers and more sporadically
policy co-makers while seeing the different logics as both resources and sources of
cross-pressure. The analysis also shows that the managers refer to the logic of the
market in most situations, which further defines their role as policy implementers
rather than co-makers, while detaching themselves from the street-level
professionals. (Less)
Please use this url to cite or link to this publication:
author
Lange, Erik LU
supervisor
organization
course
STVK04 20242
year
type
M2 - Bachelor Degree
subject
keywords
Institutional logics, street-level bureaucracy, frontline managers, home care, qualitative interviews
language
Swedish
id
9179406
date added to LUP
2025-03-04 12:54:36
date last changed
2025-03-04 12:54:36
@misc{9179406,
  abstract     = {{Swedish home care has long been studied in the light of decades of market-oriented
policies. Studies illuminate how the publicly administrated Swedish home care is
situated in a precarious position, where logics of the market, the bureaucracy and
the prevailing profession must be navigated and consolidated. First-line managers
are uniquely positioned as they interact with the street-level bureaucrats daily, while
also being on the bottom of the bureaucratic vertical administration, therefore
having unique street-level perspectives combined with their role as implementers
of laws and regulation. This paper combines street-level bureaucracy and
institutional logics theory to investigate how first-line managers navigate the
potential cross-pressure in a context defined by logic-pluralism through deep
qualitative interviews with first-line home care managers in a Swedish
municipality. The analysis shows that the existing logics both shapes how the
managers navigate their role as mostly policy implementers and more sporadically
policy co-makers while seeing the different logics as both resources and sources of
cross-pressure. The analysis also shows that the managers refer to the logic of the
market in most situations, which further defines their role as policy implementers
rather than co-makers, while detaching themselves from the street-level
professionals.}},
  author       = {{Lange, Erik}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Personalen, brukaren och budgeten En kvalitativ intervjustudie om institutionell komplexitet i hemtjänsten}},
  year         = {{2025}},
}