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Bussförares konstruktioner av stress och coping i samband med passagerarkontakt : En kvalitativ studie av tio bussförare

Asplund, Malin and Sjunnesson, Jenny-Li (2005)
Department of Psychology
Abstract
Previous studies of stress and coping regarding urban bus drivers describe an unhealthy occupation in areas of psychological and physiological factors. In the present study a social constructionist approach was used to investigate Swedish urban bus drivers' constructs of stress and coping regarding passengers. Semi-structered interviews were performed with ten bus drivers, nine males and one female. The data was transcribed verbatim and analysed with the program QSR NUD*IST.

Three main themes where found; passanger related context, coping strategies and promoting circumstances. The bus drivers' constructs describe passanger relations as part of a stressful work environment where successful coping is problematic.
Please use this url to cite or link to this publication:
author
Asplund, Malin and Sjunnesson, Jenny-Li
supervisor
organization
year
type
M2 - Bachelor Degree
subject
keywords
stress, bussförare, arbetsmiljö, coping, urban bus drivers, Psychology, Psykologi
language
Swedish
id
1333518
date added to LUP
2005-03-04 00:00:00
date last changed
2005-03-04 00:00:00
@misc{1333518,
  abstract     = {{Previous studies of stress and coping regarding urban bus drivers describe an unhealthy occupation in areas of psychological and physiological factors. In the present study a social constructionist approach was used to investigate Swedish urban bus drivers' constructs of stress and coping regarding passengers. Semi-structered interviews were performed with ten bus drivers, nine males and one female. The data was transcribed verbatim and analysed with the program QSR NUD*IST.

Three main themes where found; passanger related context, coping strategies and promoting circumstances. The bus drivers' constructs describe passanger relations as part of a stressful work environment where successful coping is problematic.}},
  author       = {{Asplund, Malin and Sjunnesson, Jenny-Li}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Bussförares konstruktioner av stress och coping i samband med passagerarkontakt : En kvalitativ studie av tio bussförare}},
  year         = {{2005}},
}