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Att uppleva en tjänst. Upplevelsetrenders påverkan på personalens roll i restaurangtjänsten

Ask, Karl (2003)
Department of Business Administration
Please use this url to cite or link to this publication:
author
Ask, Karl
supervisor
organization
year
type
H1 - Master's Degree (One Year)
subject
keywords
serviceparadox, upplevelser, upplevelseskap, designrestaurang, service management, Management of enterprises, Företagsledning, management
language
Swedish
id
1339632
date added to LUP
2003-01-30 00:00:00
date last changed
2012-04-02 14:31:53
@misc{1339632,
  author       = {Ask, Karl},
  keyword      = {serviceparadox,upplevelser,upplevelseskap,designrestaurang,service management,Management of enterprises,Företagsledning, management},
  language     = {swe},
  note         = {Student Paper},
  title        = {Att uppleva en tjänst. Upplevelsetrenders påverkan på personalens roll i restaurangtjänsten},
  year         = {2003},
}