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Riskkommunikation i kundrelationen - att skrämma eller informera?

Wessman, Anna; Wallin, Mikael and Santo, Daniela (2006)
Department of Service Management and Service Studies
Please use this url to cite or link to this publication:
@misc{1352654,
  author       = {Wessman, Anna and Wallin, Mikael and Santo, Daniela},
  keyword      = {risk,riskkommunikation,förtroende,kundrelationer,förväntningar,Tourism,Turism,Management of enterprises,Företagsledning, management},
  language     = {swe},
  note         = {Student Paper},
  title        = {Riskkommunikation i kundrelationen - att skrämma eller informera?},
  year         = {2006},
}