Department of Service Management and Service Studies
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- 2018
- We Are Family: Family Business Case Study Analysis
- The Swedish Container Shipping Industry: An Analysis of Service Quality Perception and its Measurement
- ‘I'm going to do this, and I don't need your permission.’ Identity constructions of female adventurers.
- The appification of retail settings - A case study of Pinchos & Espresso Houses
- Hur normer formar kreativitet: En kvalitativ studie om kreativitet i Malmö
- En värld av nätverk och rekommendationer
- Perceived fairness of airlines' revenue management from young adults perspective
- Sustainable Tourism in Spain- Maximising Growth With Restrictions
- Values in airport passport controls - what regimes of value claim a stake and what values are co-created?
- Employee branding or industry standards? -The underlying reasons employees act the way they do