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När socialtjänsten griper in: föräldrars upplevelser av barnavårdsutredningar

Kronstål, Felicia (2009)
School of Social Work
Abstract
The aim of the study is to highlight parents' experiences from being part of children's social care investigations and the impacting elements of the experiences described by the parents. The ambition is to contribute with perspectives on what parents see as a good or bad treatment in the specific context. This ambition also includes a question about which qualities that are essential for an investigator, from the parents' point of view. The empirical material in the study is based on interviews with six parents, former clients. The interviews are analysed with a symbolic interactional view.

The parents in the study mentioned both positive and negative experiences of the investigation. Different elements were mentioned as vital to the... (More)
The aim of the study is to highlight parents' experiences from being part of children's social care investigations and the impacting elements of the experiences described by the parents. The ambition is to contribute with perspectives on what parents see as a good or bad treatment in the specific context. This ambition also includes a question about which qualities that are essential for an investigator, from the parents' point of view. The empirical material in the study is based on interviews with six parents, former clients. The interviews are analysed with a symbolic interactional view.

The parents in the study mentioned both positive and negative experiences of the investigation. Different elements were mentioned as vital to the comprehensive picture. A negative comprehensive picture was associated with disappointment of investigators who didn't correspond to the parents' expectations. A positive comprehensive picture was mainly associated with the experience of being helped. Other negative experiences regardless of the total comprehensive picture, was experiences of personal inner crisis or chaos, lack of influence during the investigation and interventions in the personal and private area. Positive experiences of the investigation, disregarding the total impression, were new insights and knowledge, help with connections, resources and other practical elements. Advices, guidance, support and help to find out the truth was also mentioned as positive outcomes. Essential qualities of a children's social care investigator, from the parents' point of view, were primarily to be knowledgeable, clear and perceivable, active and engaged and to have a good skill to show empathy and to understand the parents' feelings. (Less)
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@misc{1366585,
  abstract     = {The aim of the study is to highlight parents' experiences from being part of children's social care investigations and the impacting elements of the experiences described by the parents. The ambition is to contribute with perspectives on what parents see as a good or bad treatment in the specific context. This ambition also includes a question about which qualities that are essential for an investigator, from the parents' point of view. The empirical material in the study is based on interviews with six parents, former clients. The interviews are analysed with a symbolic interactional view.

The parents in the study mentioned both positive and negative experiences of the investigation. Different elements were mentioned as vital to the comprehensive picture. A negative comprehensive picture was associated with disappointment of investigators who didn't correspond to the parents' expectations. A positive comprehensive picture was mainly associated with the experience of being helped. Other negative experiences regardless of the total comprehensive picture, was experiences of personal inner crisis or chaos, lack of influence during the investigation and interventions in the personal and private area. Positive experiences of the investigation, disregarding the total impression, were new insights and knowledge, help with connections, resources and other practical elements. Advices, guidance, support and help to find out the truth was also mentioned as positive outcomes. Essential qualities of a children's social care investigator, from the parents' point of view, were primarily to be knowledgeable, clear and perceivable, active and engaged and to have a good skill to show empathy and to understand the parents' feelings.},
  author       = {Kronstål, Felicia},
  keyword      = {Children's Social Care Investigations,Social Services Investigation Process,Social Service Investigation Unit,parents,experiences,barnavårdutredningar,socialutredning,utredningsenhet,föräldrar,upplevelser,Social sciences,Samhällsvetenskaper,Social problems and welfare, national insurance,Sociala problem, social välfärd, socialförsäkring},
  language     = {swe},
  note         = {Student Paper},
  title        = {När socialtjänsten griper in: föräldrars upplevelser av barnavårdsutredningar},
  year         = {2009},
}