Advanced

ERP & Organizational Change: a study of the supply chain in the food industry

Cesur, Naim and Sandquist, Robin (2009)
Department of Informatics
Abstract
ERP-systems have become a vital part in the modern economy. However, to achieve a high level of information integration between business units, ERP-systems have sacrificed flexibility. As organizations are constantly changing it may be questioned whether the ERP-systems are supporting or restricting the organizations during their change process. In this study we have aimed to clarify the relationships between the organization and the ERP-system from a change and alignment perspective. In order to investigate this relationship we made a descriptive study where we developed a theoretical framework. This framework guided us through several interviews at three companies operating within the food industry. We identified that changes were mainly... (More)
ERP-systems have become a vital part in the modern economy. However, to achieve a high level of information integration between business units, ERP-systems have sacrificed flexibility. As organizations are constantly changing it may be questioned whether the ERP-systems are supporting or restricting the organizations during their change process. In this study we have aimed to clarify the relationships between the organization and the ERP-system from a change and alignment perspective. In order to investigate this relationship we made a descriptive study where we developed a theoretical framework. This framework guided us through several interviews at three companies operating within the food industry. We identified that changes were mainly driven by the organizations but could be initated from the ERP-system as well. Moreover organizational contingencies turned out to have a critical role in putting different change demands on the ERP-system. Lastly a pattern was distingushed for how changes within the supply chain organization were conducted, where the ERP-system was identified as an enabler. (Less)
Please use this url to cite or link to this publication:
author
Cesur, Naim and Sandquist, Robin
supervisor
organization
year
type
H1 - Master's Degree (One Year)
subject
keywords
organization, ERP, IS, supply chain, evolution, contingency, Informatics, change, alignment, food industry, maintainance, Informatics, systems theory, Informatik, systemteori
language
English
id
1458598
date added to LUP
2009-06-28 00:00:00
date last changed
2010-08-03 10:52:42
@misc{1458598,
  abstract     = {ERP-systems have become a vital part in the modern economy. However, to achieve a high level of information integration between business units, ERP-systems have sacrificed flexibility. As organizations are constantly changing it may be questioned whether the ERP-systems are supporting or restricting the organizations during their change process. In this study we have aimed to clarify the relationships between the organization and the ERP-system from a change and alignment perspective. In order to investigate this relationship we made a descriptive study where we developed a theoretical framework. This framework guided us through several interviews at three companies operating within the food industry. We identified that changes were mainly driven by the organizations but could be initated from the ERP-system as well. Moreover organizational contingencies turned out to have a critical role in putting different change demands on the ERP-system. Lastly a pattern was distingushed for how changes within the supply chain organization were conducted, where the ERP-system was identified as an enabler.},
  author       = {Cesur, Naim and Sandquist, Robin},
  keyword      = {organization,ERP,IS,supply chain,evolution,contingency,Informatics,change,alignment,food industry,maintainance,Informatics, systems theory,Informatik, systemteori},
  language     = {eng},
  note         = {Student Paper},
  title        = {ERP & Organizational Change: a study of the supply chain in the food industry},
  year         = {2009},
}