"You Have to Learn How They Tick" - A Qualitative Thesis about Payment Behaviour, Trust and Corporate Reputation
(2010)Department of Business Administration
- Abstract
- I want to find out whether it is possible to draw any connection between payment behaviour and corporate reputation on a business-to-business level or whether it is rather trust that is effected and if so in both cases how and why.
My qualitative research has an inductive approach and has been done by using an unstructured interview technique.
I have used Chun’s definition of corporate reputation in combination with Bromley’s findings about the determination of reputation and some findings about payment behaviour, which I confronted with theories concerning the individual behaviour, including trust and the evolutionary theory inter alia.
I have interviewed CEOs and CFOs and purchasing managers of companies of varying size.
My research has... (More) - I want to find out whether it is possible to draw any connection between payment behaviour and corporate reputation on a business-to-business level or whether it is rather trust that is effected and if so in both cases how and why.
My qualitative research has an inductive approach and has been done by using an unstructured interview technique.
I have used Chun’s definition of corporate reputation in combination with Bromley’s findings about the determination of reputation and some findings about payment behaviour, which I confronted with theories concerning the individual behaviour, including trust and the evolutionary theory inter alia.
I have interviewed CEOs and CFOs and purchasing managers of companies of varying size.
My research has demonstrated that there can be a connection between payment behaviour and corporate reputation occasionally with trust as a blocker in between. Bad payment behaviour can even trigger a learning route to do profitable business besides certain particularities. Decision-makers can act rather opportunistically. There is no major difference between payment behaviour in Sweden and Germany. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/1554218
- author
- Scholten, Mark
- supervisor
- organization
- year
- 2010
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- payment behaviour, trust, control, corporate reputation, the way of learning, Management of enterprises, Företagsledning, management
- language
- Swedish
- id
- 1554218
- date added to LUP
- 2010-01-15 00:00:00
- date last changed
- 2012-04-02 18:02:10
@misc{1554218,
abstract = {{I want to find out whether it is possible to draw any connection between payment behaviour and corporate reputation on a business-to-business level or whether it is rather trust that is effected and if so in both cases how and why.
My qualitative research has an inductive approach and has been done by using an unstructured interview technique.
I have used Chun’s definition of corporate reputation in combination with Bromley’s findings about the determination of reputation and some findings about payment behaviour, which I confronted with theories concerning the individual behaviour, including trust and the evolutionary theory inter alia.
I have interviewed CEOs and CFOs and purchasing managers of companies of varying size.
My research has demonstrated that there can be a connection between payment behaviour and corporate reputation occasionally with trust as a blocker in between. Bad payment behaviour can even trigger a learning route to do profitable business besides certain particularities. Decision-makers can act rather opportunistically. There is no major difference between payment behaviour in Sweden and Germany.}},
author = {{Scholten, Mark}},
language = {{swe}},
note = {{Student Paper}},
title = {{"You Have to Learn How They Tick" - A Qualitative Thesis about Payment Behaviour, Trust and Corporate Reputation}},
year = {{2010}},
}