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Tjänstekvalitet som utmaning

Söderberg, Emma and Östman, Sofia (2010)
Department of Service Management and Service Studies
Please use this url to cite or link to this publication:
author
Söderberg, Emma and Östman, Sofia
supervisor
organization
year
type
H1 - Master's Degree (One Year)
subject
keywords
tjänstekvalitet, kvalitetsarbete, ledarskap, medarbetare
language
Swedish
id
1613584
date added to LUP
2010-06-09 00:00:00
date last changed
2018-10-18 10:11:04
@misc{1613584,
  author       = {Söderberg, Emma and Östman, Sofia},
  keyword      = {tjänstekvalitet,kvalitetsarbete,ledarskap,medarbetare},
  language     = {swe},
  note         = {Student Paper},
  title        = {Tjänstekvalitet som utmaning},
  year         = {2010},
}