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Intranets for communication and collaboration

Vognsen, Jörgen LU and Westerberg, Madelene LU (2010) INFM02 20101
Department of Informatics
Abstract
In this qualitative study, we set out to describe how intranets are used for communication and collaboration. A literary review concerning intranets, communication, computer mediated communication, intranets and communication, collaboration and finally, intranets and collaboration were conducted. After reviewing the theory, 3 persons working at a consulting firm in the construction industry in the south of Sweden was interviewed in order for us to gain data for the study. We conclude that there are several benefits when communicating via the intranet; information is available, no distortion occurs, it allows for storing of communication, it facilitates working from home and communication is more efficient in some areas. Yet, the preferred... (More)
In this qualitative study, we set out to describe how intranets are used for communication and collaboration. A literary review concerning intranets, communication, computer mediated communication, intranets and communication, collaboration and finally, intranets and collaboration were conducted. After reviewing the theory, 3 persons working at a consulting firm in the construction industry in the south of Sweden was interviewed in order for us to gain data for the study. We conclude that there are several benefits when communicating via the intranet; information is available, no distortion occurs, it allows for storing of communication, it facilitates working from home and communication is more efficient in some areas. Yet, the preferred medium for communication is the telephone of face to face meetings if possible. We also found that the intranet is used to share the projects being worked upon, but beyond that, the intranet plays a small role for collaboration within the company. (Less)
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author
Vognsen, Jörgen LU and Westerberg, Madelene LU
supervisor
organization
course
INFM02 20101
year
type
H1 - Master's Degree (One Year)
subject
keywords
computer mediated communication, collaboration, Intranet, communication, CMC
report number
INF10-031
language
English
id
1627019
date added to LUP
2010-08-25 13:34:13
date last changed
2010-08-25 13:34:13
@misc{1627019,
  abstract     = {In this qualitative study, we set out to describe how intranets are used for communication and collaboration. A literary review concerning intranets, communication, computer mediated communication, intranets and communication, collaboration and finally, intranets and collaboration were conducted. After reviewing the theory, 3 persons working at a consulting firm in the construction industry in the south of Sweden was interviewed in order for us to gain data for the study. We conclude that there are several benefits when communicating via the intranet; information is available, no distortion occurs, it allows for storing of communication, it facilitates working from home and communication is more efficient in some areas. Yet, the preferred medium for communication is the telephone of face to face meetings if possible. We also found that the intranet is used to share the projects being worked upon, but beyond that, the intranet plays a small role for collaboration within the company.},
  author       = {Vognsen, Jörgen and Westerberg, Madelene},
  keyword      = {computer mediated communication,collaboration,Intranet,communication,CMC},
  language     = {eng},
  note         = {Student Paper},
  title        = {Intranets for communication and collaboration},
  year         = {2010},
}