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Lessons from the financial crisis - the importance of communication in a world where business is king

Sarvik, Robert and Houli, Peter (2011)
Department of Strategic Communication
Abstract
Title: Lessons from the financial crisis – the importance of communication in a world where business is king. Authors: Peter Houli and Robert Sarvik Mentor: Asta Cepaite Nilsson Problem statement: Currently, seemingly few studies have been conducted with focus on how organisations have used issues and crisis management during the financial crisis. Furthermore, issues and crisis management as fields within communications studies have rarely been combined and scrutinised accordingly. Purpose: To scrutinise how and when issues and crisis management have been used by organisations to survive the financial crisis.
Method: A textual discourse analysis of news coverage on three organisations by prominent financial media during the financial... (More)
Title: Lessons from the financial crisis – the importance of communication in a world where business is king. Authors: Peter Houli and Robert Sarvik Mentor: Asta Cepaite Nilsson Problem statement: Currently, seemingly few studies have been conducted with focus on how organisations have used issues and crisis management during the financial crisis. Furthermore, issues and crisis management as fields within communications studies have rarely been combined and scrutinised accordingly. Purpose: To scrutinise how and when issues and crisis management have been used by organisations to survive the financial crisis.
Method: A textual discourse analysis of news coverage on three organisations by prominent financial media during the financial crisis, complemented by qualitative interviews with key individuals from respective organisation. Conclusion: Our study demonstrates discrepancies between what is written in literature and how it is actually practiced. The three organisations have had different presuppositions and have handled the situation differently. This has enabled us to provide openings for possibilities to develop the fields further and merging or at least clarifying a stronger link between issues and crisis management. (Less)
Please use this url to cite or link to this publication:
author
Sarvik, Robert and Houli, Peter
supervisor
organization
year
type
H2 - Master's Degree (Two Years)
subject
keywords
issues management, crisis management, financial crisis, qualitative interviews, discourse analysis, media
language
English
id
1848552
alternative location
http://portal.ch.lu.se/Campus.NET/Services/Publication/Export.aspx?id=1815&type=doc
date added to LUP
2011-09-08
date last changed
2014-09-04 08:36:25
@misc{1848552,
  abstract     = {Title: Lessons from the financial crisis – the importance of communication in a world where business is king. Authors: Peter Houli and Robert Sarvik Mentor: Asta Cepaite Nilsson Problem statement: Currently, seemingly few studies have been conducted with focus on how organisations have used issues and crisis management during the financial crisis. Furthermore, issues and crisis management as fields within communications studies have rarely been combined and scrutinised accordingly. Purpose: To scrutinise how and when issues and crisis management have been used by organisations to survive the financial crisis.
Method: A textual discourse analysis of news coverage on three organisations by prominent financial media during the financial crisis, complemented by qualitative interviews with key individuals from respective organisation. Conclusion: Our study demonstrates discrepancies between what is written in literature and how it is actually practiced. The three organisations have had different presuppositions and have handled the situation differently. This has enabled us to provide openings for possibilities to develop the fields further and merging or at least clarifying a stronger link between issues and crisis management.},
  author       = {Sarvik, Robert and Houli, Peter},
  keyword      = {issues management,crisis management,financial crisis,qualitative interviews,discourse analysis,media},
  language     = {eng},
  note         = {Student Paper},
  title        = {Lessons from the financial crisis - the importance of communication in a world where business is king},
  year         = {2011},
}