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Socialförvaltningens hemlighet: Sveriges mest attraktiva arbetsgivare. En kvalitativ studie om motivation och arbetstillfredsställelse i socialförvaltningen

Jönsson, Linnea LU and Samuelsson, Madelene LU (2011) SOPA63 20111
School of Social Work
Abstract
Abstract
Authors: Madelene Samuelsson and Linnéa Jönsson
Title: The secret of social services: Sweden’s most attractive employer – a qualitative study about motivation and job satisfaction in social services
Supervisor: Claes Levin
Assessor: Kristina Göransson

The aim of this qualitative study was to examine what factors that affect Swedish social workers motivation and job satisfaction, and which strategies the managers use to keep current employees. It also examines how managers in social services work with, and consider themselves being able to affect, social workers’ motivation and job satisfaction. We also wanted to find out which particular presumptions, obstacles and opportunities of improvement that exist in becoming a more... (More)
Abstract
Authors: Madelene Samuelsson and Linnéa Jönsson
Title: The secret of social services: Sweden’s most attractive employer – a qualitative study about motivation and job satisfaction in social services
Supervisor: Claes Levin
Assessor: Kristina Göransson

The aim of this qualitative study was to examine what factors that affect Swedish social workers motivation and job satisfaction, and which strategies the managers use to keep current employees. It also examines how managers in social services work with, and consider themselves being able to affect, social workers’ motivation and job satisfaction. We also wanted to find out which particular presumptions, obstacles and opportunities of improvement that exist in becoming a more attractive employer. The empirical research, consisting of interviews with six managers from one municipality in the south of Sweden, was analyzed from the Human Resource perspective, Maslow's hierarchy of needs and Herzbergs motivation- hygiene theory. The conclusion of this study was that social workers are very fond of their work. The main sources of motivation were the feeling of helping people, the challenge the work provides and that the social services are very humane and caring of their employees. Another conclusion was that factors affecting job satisfaction were mainly extrinsic, such as leadership, salary and benefits. The results showed that the factors reducing motivation and job satisfaction among social workers are the generally negative image of the work performed, the lack of chances for advancement and the financial conditions. We have also found out some strategies in order to keep current employees; education, horizontal advancement and terms of employment.

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author
Jönsson, Linnea LU and Samuelsson, Madelene LU
supervisor
organization
course
SOPA63 20111
year
type
M2 - Bachelor Degree
subject
keywords
motivation, job satisfaction, strategies, social services
language
Swedish
id
1973692
date added to LUP
2011-06-07 11:59:18
date last changed
2011-06-07 11:59:18
@misc{1973692,
  abstract     = {{Abstract
Authors: Madelene Samuelsson and Linnéa Jönsson
Title: The secret of social services: Sweden’s most attractive employer – a qualitative study about motivation and job satisfaction in social services
Supervisor: Claes Levin
Assessor: Kristina Göransson

The aim of this qualitative study was to examine what factors that affect Swedish social workers motivation and job satisfaction, and which strategies the managers use to keep current employees. It also examines how managers in social services work with, and consider themselves being able to affect, social workers’ motivation and job satisfaction. We also wanted to find out which particular presumptions, obstacles and opportunities of improvement that exist in becoming a more attractive employer. The empirical research, consisting of interviews with six managers from one municipality in the south of Sweden, was analyzed from the Human Resource perspective, Maslow's hierarchy of needs and Herzbergs motivation- hygiene theory. The conclusion of this study was that social workers are very fond of their work. The main sources of motivation were the feeling of helping people, the challenge the work provides and that the social services are very humane and caring of their employees. Another conclusion was that factors affecting job satisfaction were mainly extrinsic, such as leadership, salary and benefits. The results showed that the factors reducing motivation and job satisfaction among social workers are the generally negative image of the work performed, the lack of chances for advancement and the financial conditions. We have also found out some strategies in order to keep current employees; education, horizontal advancement and terms of employment. 

 }},
  author       = {{Jönsson, Linnea and Samuelsson, Madelene}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Socialförvaltningens hemlighet: Sveriges mest attraktiva arbetsgivare. En kvalitativ studie om motivation och arbetstillfredsställelse i socialförvaltningen}},
  year         = {{2011}},
}