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A Study of a Successful ERP Implementation: KPA Case Study

Benavente Lazo, Lucia Consuelo LU and Mwajita, Mwanaulu (2011) INFM02 20111
Department of Informatics
Abstract
ERP systems have become vital strategic tools in today’s competitive business environment. Achieving successful results from IT initiatives has driven most companies to implement ERP systems in order to achieve strategic alignment between the company’s strategic goals and their business objectives. ERP system implementation involves huge costs, effort, time and resources which if not managed may lead to unexpected outcomes and deviation of project goals, time and budget.

This thesis research presents a literature review of ERP implementation models emphasizing on critical success factors for ERP implementations, and a review of a case study of the SAP R/3 implementation of Kenya Ports Authority, where the ERP implementation was... (More)
ERP systems have become vital strategic tools in today’s competitive business environment. Achieving successful results from IT initiatives has driven most companies to implement ERP systems in order to achieve strategic alignment between the company’s strategic goals and their business objectives. ERP system implementation involves huge costs, effort, time and resources which if not managed may lead to unexpected outcomes and deviation of project goals, time and budget.

This thesis research presents a literature review of ERP implementation models emphasizing on critical success factors for ERP implementations, and a review of a case study of the SAP R/3 implementation of Kenya Ports Authority, where the ERP implementation was described through the Integrated framework for ERP implementation and the implementation success was evaluated using the Organization fit perspective model.

Our research seeks to make available the pertinent knowledge about how to go about the implementation process in order to deliver solutions on time, within the allocated budget and achieve maximum benefits of implementing an ERP solution as per the expectations of the business. Moreover this research also attempts to identify the critical success factors involved in Kenya Ports Authority and main benefits of ERP systems. (Less)
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author
Benavente Lazo, Lucia Consuelo LU and Mwajita, Mwanaulu
supervisor
organization
course
INFM02 20111
year
type
H1 - Master's Degree (One Year)
subject
keywords
Enterprise resource planning, Kenya Ports Authority, Critical Success Factors
report number
INF11-044
language
English
id
2026529
date added to LUP
2011-07-15 12:43:47
date last changed
2011-07-15 12:43:47
@misc{2026529,
  abstract     = {ERP systems have become vital strategic tools in today’s competitive business environment. Achieving successful results from IT initiatives has driven most companies to implement ERP systems in order to achieve strategic alignment between the company’s strategic goals and their business objectives. ERP system implementation involves huge costs, effort, time and resources which if not managed may lead to unexpected outcomes and deviation of project goals, time and budget. 

This thesis research presents a literature review of ERP implementation models emphasizing on critical success factors for ERP implementations, and a review of a case study of the SAP R/3 implementation of Kenya Ports Authority, where the ERP implementation was described through the Integrated framework for ERP implementation and the implementation success was evaluated using the Organization fit perspective model. 

Our research seeks to make available the pertinent knowledge about how to go about the implementation process in order to deliver solutions on time, within the allocated budget and achieve maximum benefits of implementing an ERP solution as per the expectations of the business. Moreover this research also attempts to identify the critical success factors   involved in Kenya Ports Authority and main benefits of ERP systems.},
  author       = {Benavente Lazo, Lucia Consuelo and Mwajita, Mwanaulu},
  keyword      = {Enterprise resource planning,Kenya Ports Authority,Critical Success Factors},
  language     = {eng},
  note         = {Student Paper},
  title        = {A Study of a Successful ERP Implementation: KPA Case Study},
  year         = {2011},
}