Kundretention på mobiloperatörsmarknaden - en validering av GRS-modellen under svenska förhållanden
(2005)Department of Business Administration
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/2344434
- author
- Baunsgaard, Peter and Bäckström, Peter
- supervisor
- organization
- year
- 2005
- type
- H1 - Master's Degree (One Year)
- subject
- keywords
- mobiloperatör, mobiltelefoni, kundretention, kundnöjdhet, kundlojalitet
- language
- Swedish
- id
- 2344434
- date added to LUP
- 2012-02-21 12:37:27
- date last changed
- 2012-02-21 12:37:27
@misc{2344434,
author = {{Baunsgaard, Peter and Bäckström, Peter}},
language = {{swe}},
note = {{Student Paper}},
title = {{Kundretention på mobiloperatörsmarknaden - en validering av GRS-modellen under svenska förhållanden}},
year = {{2005}},
}