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Vision och praktik : en studie av hur e-arkiv inom offentlig förvaltning har anpassats för användning

Hedman, Daniel LU and Wilhelmson, Linda LU (2013) ABMM34 20131
Division of ALM and Digital Cultures
Abstract
This Master’s thesis investigates how public administrations in Sweden have developed e-archives and how these have been tailored according to the needs of use. The study takes off from within the context of what is called e-Government, which means that public administrations increase their use of IT in order to facilitate their operation and interaction with citizens. This development has been characterized by a distinct democratic perspective. It sets faith in the possibilities regarding efficiency and accessibility that IT brings, which ultimately will benefit the service for citizens. E-archives are essential for the development of e-Government, since mutual operating systems and common standards are expected to ease the collaborative... (More)
This Master’s thesis investigates how public administrations in Sweden have developed e-archives and how these have been tailored according to the needs of use. The study takes off from within the context of what is called e-Government, which means that public administrations increase their use of IT in order to facilitate their operation and interaction with citizens. This development has been characterized by a distinct democratic perspective. It sets faith in the possibilities regarding efficiency and accessibility that IT brings, which ultimately will benefit the service for citizens. E-archives are essential for the development of e-Government, since mutual operating systems and common standards are expected to ease the collaborative work of public administration.

We aimed to find out in which ways e-archives enable efficiency and accessibility, two highly valued words that frequently occur within the vision of e-Government. This was done using a case-study method. By interviewing primarily archivists representing the Swedish Tax Agency, Stockholm County Council and Stockholm City Archives have we researched how these authorities have developed technical solutions that meet the needs of their users.

The theoretical framework we have applied consists of the activity theory. This theory seizes on human actions as social practices (activities), where the human being is looked upon as a goal-directed subject which is always dependent on the conditions and tools that are being offered within the activity. We applied this perspective on our empirical data by identifying different kinds of archival use as activities.

With this research in mind were we able to point out that e-archives should be looked upon as a process consisting of different functions and areas of use; rather than only a system for digital preservation. We argue for a broader view of archival use and what the concept of usefulness could contain. We further argue that different sets of tools, technical as well as organizational and communicative, become important for the e-archives in their strive towards being useful in terms of efficiency and accessibility. Nonetheless is our study able to emphasize on the importance of an intimate collaboration between archivists and experts from other fields (such as IT). This collaboration becomes an essential factor in order to cater to the development of purposeful e-archives. (Less)
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author
Hedman, Daniel LU and Wilhelmson, Linda LU
supervisor
organization
course
ABMM34 20131
year
type
H2 - Master's Degree (Two Years)
subject
keywords
ABM, arkivvetenskap, e-arkiv, e-förvaltning, offentlig sektor, verksamhetsteori, fallstudier, arkivanvändare, digital information, ALM, archival science, e-archive, e-government, public sector, activity theory, case studies, archival users
language
Swedish
id
3808431
date added to LUP
2013-06-20 11:08:08
date last changed
2014-04-11 14:16:34
@misc{3808431,
  abstract     = {This Master’s thesis investigates how public administrations in Sweden have developed e-archives and how these have been tailored according to the needs of use. The study takes off from within the context of what is called e-Government, which means that public administrations increase their use of IT in order to facilitate their operation and interaction with citizens. This development has been characterized by a distinct democratic perspective. It sets faith in the possibilities regarding efficiency and accessibility that IT brings, which ultimately will benefit the service for citizens. E-archives are essential for the development of e-Government, since mutual operating systems and common standards are expected to ease the collaborative work of public administration.

We aimed to find out in which ways e-archives enable efficiency and accessibility, two highly valued words that frequently occur within the vision of e-Government. This was done using a case-study method. By interviewing primarily archivists representing the Swedish Tax Agency, Stockholm County Council and Stockholm City Archives have we researched how these authorities have developed technical solutions that meet the needs of their users. 

The theoretical framework we have applied consists of the activity theory. This theory seizes on human actions as social practices (activities), where the human being is looked upon as a goal-directed subject which is always dependent on the conditions and tools that are being offered within the activity. We applied this perspective on our empirical data by identifying different kinds of archival use as activities. 

With this research in mind were we able to point out that e-archives should be looked upon as a process consisting of different functions and areas of use; rather than only a system for digital preservation. We argue for a broader view of archival use and what the concept of usefulness could contain. We further argue that different sets of tools, technical as well as organizational and communicative, become important for the e-archives in their strive towards being useful in terms of efficiency and accessibility. Nonetheless is our study able to emphasize on the importance of an intimate collaboration between archivists and experts from other fields (such as IT). This collaboration becomes an essential factor in order to cater to the development of purposeful e-archives.},
  author       = {Hedman, Daniel and Wilhelmson, Linda},
  keyword      = {ABM,arkivvetenskap,e-arkiv,e-förvaltning,offentlig sektor,verksamhetsteori,fallstudier,arkivanvändare,digital information,ALM,archival science,e-archive,e-government,public sector,activity theory,case studies,archival users},
  language     = {swe},
  note         = {Student Paper},
  title        = {Vision och praktik : en studie av hur e-arkiv inom offentlig förvaltning har anpassats för användning},
  year         = {2013},
}