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Identify and Develop Key Performance Indicators for High-Technological Engineering and Construction Projects - A Case Study of Kockums AB

Wester, Simon LU (2013) BUSN68 20131
Department of Business Administration
Abstract
Background: There is an ongoing trend amongst management within engineering and
construction business to adopt Key Performance Indicators (KPI). Since this line
of business requires timely information in order to take the adequate decisions
and actions to ensure that no delays occur. Kockums AB operates within the
defence industry with development, design and production of naval vessels. This
company is currently developing KPIs in order to enhance the control over its
projects.
Purpose: The purpose of this paper is to identify critical activities and develop situational
key performance indicators in the design phase for advanced high-technological
engineering and construction projects.
Method: The selected research approach is a... (More)
Background: There is an ongoing trend amongst management within engineering and
construction business to adopt Key Performance Indicators (KPI). Since this line
of business requires timely information in order to take the adequate decisions
and actions to ensure that no delays occur. Kockums AB operates within the
defence industry with development, design and production of naval vessels. This
company is currently developing KPIs in order to enhance the control over its
projects.
Purpose: The purpose of this paper is to identify critical activities and develop situational
key performance indicators in the design phase for advanced high-technological
engineering and construction projects.
Method: The selected research approach is a qualitative approach, since the complexity
of Kockums AB’s productions and processes requires a deeper understanding to
identify and develop KPI’s. In this report the collection of information has been
obtained by interviews with employees and by accessing internal documents at
Kockums AB.
Conclusions: Kockums AB is currently developing five KPIs for its operations within the
design phase, but there are several critical success factors, which Kockums AB
must address before introducing the KPIs to its operations. Furthermore, there is
a need to include a base of standard KPIs and complement within situational
KPIs. It is also decided that the traditional targets of project quality, budget and
time must be extended to include employee satisfaction in order to ensure the
sustainability of the competence of the company. (Less)
Please use this url to cite or link to this publication:
author
Wester, Simon LU
supervisor
organization
course
BUSN68 20131
year
type
H1 - Master's Degree (One Year)
subject
keywords
Situational Key Performance Indicators, Kockums AB, Project Management, Iron- Triangle, Construction Industry, Complex Projects
language
English
id
3813936
date added to LUP
2013-06-17 13:28:14
date last changed
2013-06-17 13:28:14
@misc{3813936,
  abstract     = {Background: There is an ongoing trend amongst management within engineering and
construction business to adopt Key Performance Indicators (KPI). Since this line
of business requires timely information in order to take the adequate decisions
and actions to ensure that no delays occur. Kockums AB operates within the
defence industry with development, design and production of naval vessels. This
company is currently developing KPIs in order to enhance the control over its
projects.
Purpose: The purpose of this paper is to identify critical activities and develop situational
key performance indicators in the design phase for advanced high-technological
engineering and construction projects.
Method: The selected research approach is a qualitative approach, since the complexity
of Kockums AB’s productions and processes requires a deeper understanding to
identify and develop KPI’s. In this report the collection of information has been
obtained by interviews with employees and by accessing internal documents at
Kockums AB.
Conclusions: Kockums AB is currently developing five KPIs for its operations within the
design phase, but there are several critical success factors, which Kockums AB
must address before introducing the KPIs to its operations. Furthermore, there is
a need to include a base of standard KPIs and complement within situational
KPIs. It is also decided that the traditional targets of project quality, budget and
time must be extended to include employee satisfaction in order to ensure the
sustainability of the competence of the company.},
  author       = {Wester, Simon},
  keyword      = {Situational Key Performance Indicators,Kockums AB,Project Management,Iron- Triangle,Construction Industry,Complex Projects},
  language     = {eng},
  note         = {Student Paper},
  title        = {Identify and Develop Key Performance Indicators for High-Technological Engineering and Construction Projects - A Case Study of Kockums AB},
  year         = {2013},
}