Handlingsutrymme på Arbetsförmedlingen – En studie om ungdomshandläggares återberättande av sitt handlingsutrymme
(2014) SOPA63 20132School of Social Work
- Abstract
- The aim of this study was to write about discretion at the Employment Service. More in detail, to understand how professionals work with the programs they have to choose from and how they recognize their own discretion. We have chosen a qualitative approach; more precisely, interviews in the form of semi-structural interview questions. We got the interviewees through a target selection. There was a total of ten advisers in southern Sweden; three of whom were interviewed as a couple. From the interviews, we got different themes that became crucial for the analysis and discussion; the role, the relationship with the client, expectations and discretion. How the professional looked at his/her professional role, infused their work with the... (More)
- The aim of this study was to write about discretion at the Employment Service. More in detail, to understand how professionals work with the programs they have to choose from and how they recognize their own discretion. We have chosen a qualitative approach; more precisely, interviews in the form of semi-structural interview questions. We got the interviewees through a target selection. There was a total of ten advisers in southern Sweden; three of whom were interviewed as a couple. From the interviews, we got different themes that became crucial for the analysis and discussion; the role, the relationship with the client, expectations and discretion. How the professional looked at his/her professional role, infused their work with the unemployed youths. They assumed their role as employment agents, regardless of prior professional background. Although Employment Service is strictly controlled from above and makes employment agents to street-level bureaucrats – they experienced a discretion in terms of the individual judgments and choices of action they decided on. Labor market policy determines the selections of the programs, resulting in professionals not having large influence to prompt this. One difficulty was the volume goals, which means the agents have to fill a number of places in certain programs. However, the employment agents saw positively on their work and believed that the youths are flexible and because they have not found their professional identity, the agents have the ability to influence through motivation. (Less)
Please use this url to cite or link to this publication:
http://lup.lub.lu.se/student-papers/record/4361007
- author
- Fares, Jasminé LU and Haxhani, Igballe LU
- supervisor
- organization
- course
- SOPA63 20132
- year
- 2014
- type
- M2 - Bachelor Degree
- subject
- keywords
- Street-level bureaucracy, discretion, employment service, youth unemployment
- language
- Swedish
- id
- 4361007
- date added to LUP
- 2014-03-21 12:14:55
- date last changed
- 2014-03-21 12:14:55
@misc{4361007,
abstract = {{The aim of this study was to write about discretion at the Employment Service. More in detail, to understand how professionals work with the programs they have to choose from and how they recognize their own discretion. We have chosen a qualitative approach; more precisely, interviews in the form of semi-structural interview questions. We got the interviewees through a target selection. There was a total of ten advisers in southern Sweden; three of whom were interviewed as a couple. From the interviews, we got different themes that became crucial for the analysis and discussion; the role, the relationship with the client, expectations and discretion. How the professional looked at his/her professional role, infused their work with the unemployed youths. They assumed their role as employment agents, regardless of prior professional background. Although Employment Service is strictly controlled from above and makes employment agents to street-level bureaucrats – they experienced a discretion in terms of the individual judgments and choices of action they decided on. Labor market policy determines the selections of the programs, resulting in professionals not having large influence to prompt this. One difficulty was the volume goals, which means the agents have to fill a number of places in certain programs. However, the employment agents saw positively on their work and believed that the youths are flexible and because they have not found their professional identity, the agents have the ability to influence through motivation.}},
author = {{Fares, Jasminé and Haxhani, Igballe}},
language = {{swe}},
note = {{Student Paper}},
title = {{Handlingsutrymme på Arbetsförmedlingen – En studie om ungdomshandläggares återberättande av sitt handlingsutrymme}},
year = {{2014}},
}