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Staff Retention in Chinese Elderly Care – An Exploratory Study of Nursing Assistants in Beijing

Karlsson, Thomas LU and Larsson Womack, Mattias (2014) FEKP01 20132
Department of Business Administration
Abstract
Purpose:
The purpose of this thesis was to gain a better understanding of the factors for retaining nursing assistants in Beijing. This increased understanding, if addressed, should lead to higher staff retention and improved working (living) conditions for employees. A theoretical model to capture these factors was proposed.

Method:
A qualitative and exploratory approach was applied in this study. A theoretical framework was developed that guided our empirical study.

Theoretical Framework:
A modified version of Herzberg’s two-factor theory was developed to form our theoretical framework for understanding the relevant factors affecting retention of nursing assistants in China’s elderly care industry.

Empirical Foundation:
... (More)
Purpose:
The purpose of this thesis was to gain a better understanding of the factors for retaining nursing assistants in Beijing. This increased understanding, if addressed, should lead to higher staff retention and improved working (living) conditions for employees. A theoretical model to capture these factors was proposed.

Method:
A qualitative and exploratory approach was applied in this study. A theoretical framework was developed that guided our empirical study.

Theoretical Framework:
A modified version of Herzberg’s two-factor theory was developed to form our theoretical framework for understanding the relevant factors affecting retention of nursing assistants in China’s elderly care industry.

Empirical Foundation:
The qualitative study was based on eight life-story interviews with nursing assistants employed at an elderly care facility in Beijing.

Conclusions:
Factors positively affecting retention were found in the work itself, caregiver-patient relationship, responsibility for patient well-being, recognition, possibility for growth and structural existence constraints. Factors negatively affecting retention were found in salary instability, lack of health insurance, working conditions, constant sleep deprivation, unfulfilled relatedness needs, and low status of the profession. Cultural pressure was found to play a dual role. (Less)
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author
Karlsson, Thomas LU and Larsson Womack, Mattias
supervisor
organization
course
FEKP01 20132
year
type
H1 - Master's Degree (One Year)
subject
keywords
Retention, Turnover, Nursing Assistants, Beijing, Elderly Care, Job Satisfaction, Two-Factor theory
language
English
id
4362727
date added to LUP
2014-04-29 08:09:50
date last changed
2014-04-29 08:09:50
@misc{4362727,
  abstract     = {{Purpose:
The purpose of this thesis was to gain a better understanding of the factors for retaining nursing assistants in Beijing. This increased understanding, if addressed, should lead to higher staff retention and improved working (living) conditions for employees. A theoretical model to capture these factors was proposed. 

Method:
A qualitative and exploratory approach was applied in this study. A theoretical framework was developed that guided our empirical study. 

Theoretical Framework:
A modified version of Herzberg’s two-factor theory was developed to form our theoretical framework for understanding the relevant factors affecting retention of nursing assistants in China’s elderly care industry. 

Empirical Foundation:
The qualitative study was based on eight life-story interviews with nursing assistants employed at an elderly care facility in Beijing.

Conclusions:
Factors positively affecting retention were found in the work itself, caregiver-patient relationship, responsibility for patient well-being, recognition, possibility for growth and structural existence constraints. Factors negatively affecting retention were found in salary instability, lack of health insurance, working conditions, constant sleep deprivation, unfulfilled relatedness needs, and low status of the profession. Cultural pressure was found to play a dual role.}},
  author       = {{Karlsson, Thomas and Larsson Womack, Mattias}},
  language     = {{eng}},
  note         = {{Student Paper}},
  title        = {{Staff Retention in Chinese Elderly Care – An Exploratory Study of Nursing Assistants in Beijing}},
  year         = {{2014}},
}