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Att möta och bli bemött – en kvalitativ studie om vårdtagares och vårdpersonals uppfattning om bemötande inom hemtjänsten

Westberg, Emilia LU and Bengtsson, Emma LU (2014) SOPA63 20132
School of Social Work
Abstract
The object of this paper was to explore the perspective of personal treatment in elderly care. We compared the view of personal treatment between nursing staff and service users in elderly care. Our focus was on the theory “ageism” and “inequality of power”. Through a qualitative study with group interviews and separate interviews we collected our data from nursing staff and service users within home care service. We chose to select our group of service users and nursing staff by contacting a head of the unit within home care service and let her select suitable interview subjects. The nursing staff we chose to interview in group to derive ideas and interesting discussions and the service users we chose to interview separately with the... (More)
The object of this paper was to explore the perspective of personal treatment in elderly care. We compared the view of personal treatment between nursing staff and service users in elderly care. Our focus was on the theory “ageism” and “inequality of power”. Through a qualitative study with group interviews and separate interviews we collected our data from nursing staff and service users within home care service. We chose to select our group of service users and nursing staff by contacting a head of the unit within home care service and let her select suitable interview subjects. The nursing staff we chose to interview in group to derive ideas and interesting discussions and the service users we chose to interview separately with the motivation that we wanted to avoid time pressure that might would distract them. Our purpose was to explore the view on personal treatment and see if ageism and inequality of power would reflect on the answers. Our study showed that ageism and power is a everyday matter in elderly care. The nursing staff were aware of the service users dependency but the service users gave the impression of not recognizing the inequality. The nursing staff also had ideas of what a service user of home care service needs and they meant that an individually perspective was important in elderly care. Although the good intentions of the nursing staff we could see that preconceptions sometimes were used as a standard instead of listening to the service user. (Less)
Please use this url to cite or link to this publication:
author
Westberg, Emilia LU and Bengtsson, Emma LU
supervisor
organization
course
SOPA63 20132
year
type
M2 - Bachelor Degree
subject
keywords
inequality of power, elderly care, service users, nursing staff
language
Swedish
id
4377076
date added to LUP
2014-03-28 16:09:28
date last changed
2014-03-28 16:09:28
@misc{4377076,
  abstract     = {{The object of this paper was to explore the perspective of personal treatment in elderly care. We compared the view of personal treatment between nursing staff and service users in elderly care. Our focus was on the theory “ageism” and “inequality of power”. Through a qualitative study with group interviews and separate interviews we collected our data from nursing staff and service users within home care service. We chose to select our group of service users and nursing staff by contacting a head of the unit within home care service and let her select suitable interview subjects. The nursing staff we chose to interview in group to derive ideas and interesting discussions and the service users we chose to interview separately with the motivation that we wanted to avoid time pressure that might would distract them. Our purpose was to explore the view on personal treatment and see if ageism and inequality of power would reflect on the answers. Our study showed that ageism and power is a everyday matter in elderly care. The nursing staff were aware of the service users dependency but the service users gave the impression of not recognizing the inequality. The nursing staff also had ideas of what a service user of home care service needs and they meant that an individually perspective was important in elderly care. Although the good intentions of the nursing staff we could see that preconceptions sometimes were used as a standard instead of listening to the service user.}},
  author       = {{Westberg, Emilia and Bengtsson, Emma}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Att möta och bli bemött – en kvalitativ studie om vårdtagares och vårdpersonals uppfattning om bemötande inom hemtjänsten}},
  year         = {{2014}},
}