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Synen på klienter. Bedömning vid akut hemlöshet.

Eek, Oskar LU and Carlström Ernst, William LU (2014) SOPA63 20141
School of Social Work
Abstract
Social work is often described as a moral practice. In human service organisations social workers have room to evaluate and judge people with social problems. Thus, social work assumes processes of categorization and preconceptions of clients. These processes could have the consequence that client's individual characteristics are overlooked in favor of properties associated with the category the clients belong to, not least in social work with homeless people. In the following study, the aim is to elucidate decision-making and the understanding of clients in relation to the social categories gender, class, age and ethnicity in social work. The study is based on six semi-structured interviews with social workers working in social services... (More)
Social work is often described as a moral practice. In human service organisations social workers have room to evaluate and judge people with social problems. Thus, social work assumes processes of categorization and preconceptions of clients. These processes could have the consequence that client's individual characteristics are overlooked in favor of properties associated with the category the clients belong to, not least in social work with homeless people. In the following study, the aim is to elucidate decision-making and the understanding of clients in relation to the social categories gender, class, age and ethnicity in social work. The study is based on six semi-structured interviews with social workers working in social services regarding homelessness. The interviews are based on four vignettes with cases of homeless people. The interviews have been analyzed with phenomenological framework of Berger and Luckmann. The study indicates that social workers have preconceptions of clients based on social categories. These preconceptions affect their assessment of clients, how they choose to define the problem and their choice of measure. The study also indicates that social workers themselves have perceptions that these social categories do not affect decision-making. Based on the results, one can make assumptions that preconceptions facilitates matching measures. One can also make assumptions that clients are excluded from measures due to the category they belong to. This study identifies the importance of time dedicated to each client. Otherwise, the clients individual characteristics gets overlooked in favor of properties associated with the category the clients are perceived to belong to. (Less)
Please use this url to cite or link to this publication:
author
Eek, Oskar LU and Carlström Ernst, William LU
supervisor
organization
course
SOPA63 20141
year
type
M2 - Bachelor Degree
subject
keywords
decision-making, preconception, gender, class, age, ethnicity, social work
language
Swedish
id
4464969
date added to LUP
2014-06-16 16:50:25
date last changed
2014-06-16 16:50:25
@misc{4464969,
  abstract     = {{Social work is often described as a moral practice. In human service organisations social workers have room to evaluate and judge people with social problems. Thus, social work assumes processes of categorization and preconceptions of clients. These processes could have the consequence that client's individual characteristics are overlooked in favor of properties associated with the category the clients belong to, not least in social work with homeless people. In the following study, the aim is to elucidate decision-making and the understanding of clients in relation to the social categories gender, class, age and ethnicity in social work. The study is based on six semi-structured interviews with social workers working in social services regarding homelessness. The interviews are based on four vignettes with cases of homeless people. The interviews have been analyzed with phenomenological framework of Berger and Luckmann. The study indicates that social workers have preconceptions of clients based on social categories. These preconceptions affect their assessment of clients, how they choose to define the problem and their choice of measure. The study also indicates that social workers themselves have perceptions that these social categories do not affect decision-making. Based on the results, one can make assumptions that preconceptions facilitates matching measures. One can also make assumptions that clients are excluded from measures due to the category they belong to. This study identifies the importance of time dedicated to each client. Otherwise, the clients individual characteristics gets overlooked in favor of properties associated with the category the clients are perceived to belong to.}},
  author       = {{Eek, Oskar and Carlström Ernst, William}},
  language     = {{swe}},
  note         = {{Student Paper}},
  title        = {{Synen på klienter. Bedömning vid akut hemlöshet.}},
  year         = {{2014}},
}